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    Can no longer access the internet


    A few days ago I removed two apparent viruses from my system: "Scorpian Saver" and "Level Quality Watcher". Both of these were generating popups onto my web browser. I removed them.



    The next day I no longer had internet access. I can see other computers on my LAN and can access data on those workstations.



    I can startup Chrome and Firefox and Internet Explorer. None can find any websites. Any programs that access the internet to look for updates no longer can find the updates.

    Strangely, my Google drive works.



    Is anyone familiar with this problem and is there any solution?
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    Run the command, ipconfig /all from a command prompt and post the entire result here. Also, can you take a look at c:\windows\system32\drivers\etc\hosts and see what's in there (you can open it with notepad).
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    I have the same problem.
    when I open firefox, suddenly it open a strange website in a new tab
    when I want to click something in a website, it is also automatically opening a strange website in a new tab.
    while I checking it, I find a folder in windows profile => local there is a line command to open a new website.
    I delete this folder but, unfortunately some of my software doesn't work correctly right now.
    I can't open adobe reader, I can't open chrome, etc.
    What should I do now? please give me suggestion, thanks
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    May I know what antivirus you are using?
    If it's McAfee and Norton you can try deleting them then just re-install if the issue is resolved.
    If not you can try this if you are using WinXP, it's almost the same as newer OS of Win

    Resetting IP in Windows XP
    In Windows XP, use the following steps to reset the Internet Protocol:
    1. Click Start
    2. Click Run
    3. Type cmd
    4. Click Ok
    5. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
    6. Hit Enter Key
    7. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
    8. Click Start
    9. Click Run
    10. Type cmd
    11. Click Ok
    12. In Black Command Box Type: netsh winsock reset
    13. Hit Enter Key
    14. Restart Computer
    Also Try Resetting IE8 to Default Options
    Click Tools Tab
    Click Internet Options at bottom
    Click Advanced Tab on far right
    Click Reset near bottom
    Click Ok and Close Internet Explorer 8
    Restart Internet Explorer 8
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    May I know what antivirus you are using?
    If it's McAfee and Norton you can try deleting them then just re-install if the issue is resolved.
    If not you can try this if you are using WinXP, it's almost the same as newer OS of Win

    Resetting IP in Windows XP
    In Windows XP, use the following steps to reset the Internet Protocol:
    1. Click Start
    2. Click Run
    3. Type cmd
    4. Click Ok
    5. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
    6. Hit Enter Key
    7. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
    8. Click Start
    9. Click Run
    10. Type cmd
    11. Click Ok
    12. In Black Command Box Type: netsh winsock reset
    13. Hit Enter Key
    14. Restart Computer
    Also Try Resetting IE8 to Default Options
    Click Tools Tab
    Click Internet Options at bottom
    Click Advanced Tab on far right
    Click Reset near bottom
    Click Ok and Close Internet Explorer 8
    Restart Internet Explorer 8
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    Did you already try System Restore?
    If none of those solutions fixed your problem perhaps reformatting your system might help.

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