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    AVG free edition 2012, components can't be fixed


    Hi, I ran an antivirus today and it says I have 15 rootkits and 2 infections but it says the files they are in should not be destroyed. My AVG also says 'you are not protected' at the top, so I press the fix component button and it says the compnents can't be fixed. I installed AVAST free antivirus and this also says some components can't be fixed. Is it possible on of the viruses disables antivirus components?
    What should I do?

    Thanks,

    Joel
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    Stumpier old Moderator
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    the only safe course is to completely erase the hard drive the reinstall a fresh copy of windows from scratch. If you restore any files from the old system be very careful that you don't re-introduce the virus back on your fresh installation.
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    Doug G
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    It is a truism of American politics that no man who can win an election deserves to. --Trevanian, from the novel Shibumi
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    if you run a boottime scan with Avast, it may/should be able to find and remove those rootkits.
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    Originally Posted by DonR
    if you run a boottime scan with Avast, it may/should be able to find and remove those rootkits.
    Hello,

    You've just got to be careful not to delete windows files if they are infected. It is best that you send them in quarantine

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