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Blue Searchbar is Extremely Evasive - Help!

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Blue Searchbar is Extremely Evasive - Help! Antivirus Protection forum discussing issues relating to antivirus programs, spyware, hijack protection, and personal firewalls for all operating systems. Keep your systems protected from hackers and other hazards.

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  #1  
Old November 17th, 2004, 12:44 AM
GNET GNET is offline
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Exclamation Blue Searchbar is Extremely Evasive - Help!
I have a blue searchbar (with six boxes showing dating, travel, careers.... and buttons on the left for travel, casino mortgage...) which shows up at the bottom of the screen whenever I open IE. It is a separate window and I can close it but it reappears everytime I open a new page, and while it is open, I get a lot of popups, even running the new firewall service pack for Windows XP. There is another toolbar at the top of the window I can't get rid of either, it is grey and has a search box at the left then shows 7 tabs, with supposedly helpful 'topics' like gambling, email, insurance...

I tried AdAware, NoAdware, Spybot Search and Destroy, and I tried deleting several things posted on message boards that I found through Hijack This for various toolbars with random strings as names. I deleted the Yahoo and Google toolbars and they didn't come back, but the random string toolbar did come back after I rebooted.

Here is my Hijack This log and running processes...

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Dell\Bluetooth Software\btsendto_explorer.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jeannette Bursee\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hkhckfsnrmzydhwxjnifrjvg.com/eBvDzTqHFPFj2jfjCAg1sdc12rnerwLHwHWmltl9sZuVjaMyLVqW8mH92MYMQ7Wv.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [software vga plus gram] C:\Documents and Settings\All Users\Application Data\kind ante software vga\Fastbind.exe
O4 - HKLM\..\Run: [sixthsetupbaseexit] C:\Documents and Settings\All Users\Application Data\BlueNameSixthSetup\Proc Delete.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe -a
O4 - HKCU\..\Run:[List Bows] C:\DOCUME~1\JEANNE~1\APPLIC~1\Upchin\Beeplogo.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: KeyAccess.lnk = C:\WINDOWS\keyacc32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: SideStep (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab

PLEASE HELP!
Thanks,
GNET
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  #2  
Old November 18th, 2004, 04:03 PM
Tom Myboy Tom Myboy is offline
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Hi GNET,

Please post the entire HijackThis log, including the header information (the first four lines of the log).

Tom
__________________
HijackThis
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  #3  
Old November 19th, 2004, 12:47 PM
GNET GNET is offline
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Hello Tom,
Thanks for your quick reply. Here is my complete Hijack This log with the header lines.

GNET

Logfile of HijackThis v1.97.7
Scan saved at 1:43:59 PM, on 11/19/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://aksjxcxjmillpvcuat.biz/eBvDzTqHFPFj2jfjCAg1sdc12rnerwLHwHWmltl9sZsAfNuGWiJ0EXH92MYMQ7Wv.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [software vga plus gram] C:\Documents and Settings\All Users\Application Data\kind ante software vga\Fastbind.exe
O4 - HKLM\..\Run: [sixthsetupbaseexit] C:\Documents and Settings\All Users\Application Data\BlueNameSixthSetup\Proc Delete.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe -a
O4 - HKCU\..\Run:[List Bows] C:\DOCUME~1\JEANNE~1\APPLIC~1\Upchin\Beeplogo.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: KeyAccess.lnk = C:\WINDOWS\keyacc32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: SideStep (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab







Quote:
Originally Posted by Tom Myboy
Hi GNET,

Please post the entire HijackThis log, including the header information (the first four lines of the log).

Tom
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  #4  
Old November 19th, 2004, 02:46 PM
Tom Myboy Tom Myboy is offline
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Posts: 2,491 Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level) 
Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13
GNET,

This is partly why I had you post the enitre log. You are using an older version of HijackThis.

Please update HijackThis, you are using an outdated version:

Open HijackThis, click Config > Misc Tools > Check for Update online

Or download a copy of version 1.98.2 at:

http://www.majorgeeks.com/download3155.html

Please delete the older version you are using now.

Make sure you put HijackThis in a permanent folder such as C:\HJT

Post a fresh log with this new version.

Tom
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  #5  
Old November 19th, 2004, 08:55 PM
GNET GNET is offline
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Hijack This scan with new version
Hello Tom,
I updated Hijack this and did a scan with the new version. Here is the log file.
GNET

Logfile of HijackThis v1.98.2
Scan saved at 9:53:11 PM, on 11/19/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Internet Explorer\iexplore.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\JEANNE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis1.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.srukvxycjbxnzqhzvvmcbqtzj.uk/eBvDzTqHFPFj2jfjCAg1sdc12rnerwLHwHWmltl9sZsRI/6CnrRvtHH92MYMQ7Wv.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [software vga plus gram] C:\Documents and Settings\All Users\Application Data\kind ante software vga\Fastbind.exe
O4 - HKLM\..\Run: [sixthsetupbaseexit] C:\Documents and Settings\All Users\Application Data\BlueNameSixthSetup\Proc Delete.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe -a
O4 - HKCU\..\Run:[List Bows] C:\DOCUME~1\JEANNE~1\APPLIC~1\Upchin\Beeplogo.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: KeyAccess.lnk = C:\WINDOWS\keyacc32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O20 - AppInit_DLLs: KATRACK.DLL
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  #6  
Old November 20th, 2004, 06:38 PM
Tom Myboy Tom Myboy is offline
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You might want to print these instructions for reference or copy and paste them into notepad and save them on your desktop, as you will be off the internet while using HijackThis.

If you have any questions before starting the fix, please don't hesitate to ask!

Please move or unzip HijackThis to a permanent folder such as C:\HJT It is important that it is in it's own folder as it will make important backups of what we will fix.

Please go to Start > My Computer > double-click your C:\ drive > click: File > New > Folder > name it HJT and put HijackThis into that folder.

Next...

Logoff your internet connection. Run HijackThis, click scan, place a checkmark next to the following items. Close all browsers and any other windows or the fix may not work! Click "fix checked". It is OK if some of these items are no longer listed.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.srukvxycjbxnzqhzvvmcbqtzj.uk/eBvDzTqHFPFj2jfjCAg1sdc12rnerwLHwHWmltl9sZsRI/6CnrRvtHH92MYMQ7Wv.html
O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [software vga plus gram] C:\Documents and Settings\All Users\Application Data\kind ante software vga\Fastbind.exe
O4 - HKLM\..\Run: [sixthsetupbaseexit] C:\Documents and Settings\All Users\Application Data\BlueNameSixthSetup\Proc Delete.exe
O4 - HKCU\..\Run:[List Bows] C:\DOCUME~1\JEANNE~1\APPLIC~1\Upchin\Beeplogo.exe

Next...

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Make sure your computer is configured to show all files and folders.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden Files and Folders heading select Show Hidden Files and Folders.
Uncheck hide extensions for known file types.
Uncheck the Hide Protected Operating System Files option.
Click Yes to confirm.
Click OK.

Search for and delete the following files:

C:\WINDOWS\questmod.dll
C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe

Search for and delete the following folders:

C:\Documents and Settings\All Users\Application Data\kind ante software vga < the entire kind ante software vga folder
C:\Documents and Settings\All Users\Application Data\BlueNameSixthSetup < the entire BlueNameSixthSetup folder
C:\DOCUMENTS AND SETTINGS\JEANNE~1\APPLICATION DATA\Upchin < the entire Upchin folder

Next....

Go to Start > Run > type "cleanmgr" (without the quotes). > Select the drive to clean up (usually C ) > Place a checkmark next to the following:

Temporary Internet Files
Recycle Bin
Temporary Files

Then click OK.

Reboot normally.

Next...

Let's do some more cleaning up:

Download Ad-Aware SE Personal Edition version 1.05 from:

http://www.lavasoft.de/support/download/

Run Adaware, click the "Check for Updates now" link. Install the latest reference file

Perform a "Full system scan" with Adaware. Remove all checked items.

Please post a fresh HijackThis log.

Tom
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  #7  
Old November 22nd, 2004, 12:53 AM
GNET GNET is offline
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Hi Tom,
Thanks for all of your help. The blue searchbar is gone, and the grey toolbar at the top of IE!!! I also found about 70 things using AdAware after I followed your instructions. Here is the Hijack This log I ran after I got rid of everything and ran AdAware SE.

Logfile of HijackThis v1.97.7
Scan saved at 1:49:03 AM, on 11/22/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe -a
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: KeyAccess.lnk = C:\WINDOWS\keyacc32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: SideStep (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab

Thanks Again!
GNET
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  #8  
Old November 22nd, 2004, 12:57 AM
GNET GNET is offline
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oops, scan with old HJT version, new log
Tom,
I used the old version of HJT for the scan I just posted, I did another scan with the newer version....

Logfile of HijackThis v1.98.2
Scan saved at 1:54:48 AM, on 11/22/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\basfipm.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\JEANNE~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis1.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.google.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.0.3.16\InstallStub.exe -a
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: KeyAccess.lnk = C:\WINDOWS\keyacc32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O20 - AppInit_DLLs: KATRACK.DLL

GNET
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  #9  
Old November 22nd, 2004, 02:56 PM
Tom Myboy Tom Myboy is offline
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Quote:
The blue searchbar is gone, and the grey toolbar at the top of IE!!!

Please open IE go to View > Toolbars and select the options you wish.

Your log is clean, good work!!! We're not quite done yet

I don't see a firewall running in your log. Are you using the firewall in Service Pack 2's Security Center? If not...

ZoneAlarm has a free firewall:

http://www.zonelabs.com/store/conte...reeDownload.jsp

Tom
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  #10  
Old November 23rd, 2004, 04:49 PM
GNET GNET is offline
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Smile Firewall
Thanks Tom,
I just turned on the firewall in MS service pack 2 for Windows XP.
GNET
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  #11  
Old November 26th, 2004, 03:23 PM
Tom Myboy Tom Myboy is offline
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Because you were infected, backups of the malware may be in System Restore.

1 Right-click My Computer, and then click Properties.
2 Click the System Restore tab.
3 Check the "Turn off System Restore" or "Turn off System Restore on all drives" check box.
4 Click Apply
5 this will delete all existing restore points. Click Yes to do this.
6 Click OK.

Reboot

1 Right-click My Computer, and then click Properties.
2 Click the System Restore tab.
3 Uncheck the "Turn off System Restore" or "Turn off System Restore on all drives" check box.
4 Click Apply
5 Click OK.

Create a new Restore Point:

Start > All Programs > Accessories > System Tools > System Restore > tick Create a Restore Point > Next > enter a name for the Restore Point Creation (Today, Removed Spyware, etc.) > Create > Close.

The date and time will automatically be added.

Then....

These are tools that will help keep you from getting infected again:

SpywareBlaster prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restricts the actions of potentially dangerous sites in InternetExplorer.

http://www.javacoolsoftware.com/spywareblaster.html

SpywareGuard provides a real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

http://www.wilderssecurity.net/spywareguard.html

IE-SPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

http://www.staff.uiuc.edu/~ehowes/resource.htm#IESPYAD

MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer

http://mvps.org/winhelp2002/hosts.htm

All are very small free programs. Occasionally check for updates.

Check for updates for Windows and Internet Explorer every week or so. Download each critical update one by one, rebooting when necessary.. Repeat this until you get the message "no critical updates available"

http://windowsupdate.microsoft.com/

Please take a minute to read: So how did I get infected in the first place?

http://forums.net-integration.net/i...?showtopic=3051

Tom