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bridge.dll module not found - LOG FILE HERE

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  #1  
Old August 3rd, 2004, 02:09 PM
amy18 amy18 is offline
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bridge.dll module not found - LOG FILE HERE
undefined

Hello,

I am running on Windows 2000

For a while now when I turn the computer on a little box comes up saying:

something here but cant remeber \downloadedfiles\bridge.dll
The specified module could not be found.


My computer has become really slow, i ran adaware but that hasnt done any thing, i have just run hijackthis and here is what came up.

ogfile of HijackThis v1.98.1
Scan saved at 20:13:55, on 03/08/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINNT\System32\CTsvcCDA.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ScsiAccess.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Creative\SBAudigy\PlayCenter2\CTPlay2.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\Program Files\Hijack This\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1BDD55B8-3985-4E59-B906-5E0AD56D6710} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\Updreg.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MSZTCE] C:\WINNT\System32\MSZTCE.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\Downloaded Program Files\bridge.dll",Load
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
O4 - HKCU\..\Run: [CoffeeCup Spam Blocker] "C:\Program Files\CoffeeCup Software\Spam Blocker\SpamBlocker.exe" -min
O4 - HKCU\..\Run: [Spam Alarm Proxy] C:\PROGRA~1\DIGNIT~1\SPAMAL~1\spmalarm.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4362/mcfscan.cab
O18 - Protocol: asp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: hsp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: x-asp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: x-hsp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: x-mem1 - {C3719F83-7EF8-4BA0-89B0-3360C7AFB7CC} - C:\WINNT\system32\wowctl2.dll


Please would someone helpme.
Thank u
Take Care
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  #2  
Old August 6th, 2004, 02:28 PM
Tom Myboy Tom Myboy is offline
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Dev Shed Regular (2000 - 2499 posts)
  
Join Date: Aug 2003
Posts: 2,491 Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level) 
Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13
Hi amy18,

You might want to print these instructions for reference, as you will be off the internet while using HijackThis.

Logoff your internet connection. Please press Ctrl-Alt-Delete and open Task Manager. End the following processes by selecting it and pressing the End Process button and clicking Yes to the confirmation message:

MSZTCE.EXE
wupdater.exe

Run HijackThis, close all browsers and any other windows, place a checkmark next to the following items. Click "fix checked".

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {1BDD55B8-3985-4E59-B906-5E0AD56D6710} - (no file)
O4 - HKLM\..\Run: [MSZTCE] C:\WINNT\System32\MSZTCE.EXE
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\Downloaded Program Files\bridge.dll",Load
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe


Optional fixes. Ok to fix these too:

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\Updreg.exe

Then....

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Show hidden files:
How to Show hidden files and folders.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Delete the following files:

C:\WINNT\Downloaded Program Files\bridge.dll


Delete the following folders:

C:\Program Files\Common files\updater\


Reboot normally and post a fresh log.

Are these programs familiar to you? I can't find much information on these.
O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKCU\..\Run: [Spam Alarm Proxy] C:\PROGRA~1\DIGNIT~1\SPAMAL~1\spmalarm.exe

Tom
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  #3  
Old August 11th, 2004, 04:51 PM
amy18 amy18 is offline
Registered User
Dev Shed Newbie (0 - 499 posts)
  
Join Date: Aug 2004
Posts: 2 amy18 User rank is Just a Lowly Private (1 - 20 Reputation Level) 
Time spent in forums: < 1 sec
Reputation Power: 0
Smile
Quote:
Originally Posted by Tom Myboy
Hi amy18,

You might want to print these instructions for reference, as you will be off the internet while using HijackThis.

Logoff your internet connection. Please press Ctrl-Alt-Delete and open Task Manager. End the following processes by selecting it and pressing the End Process button and clicking Yes to the confirmation message:

MSZTCE.EXE
wupdater.exe

Run HijackThis, close all browsers and any other windows, place a checkmark next to the following items. Click "fix checked".

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {1BDD55B8-3985-4E59-B906-5E0AD56D6710} - (no file)
O4 - HKLM\..\Run: [MSZTCE] C:\WINNT\System32\MSZTCE.EXE
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\Downloaded Program Files\bridge.dll",Load
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe


Optional fixes. Ok to fix these too:

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\Updreg.exe

Then....

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Show hidden files:
How to Show hidden files and folders.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Delete the following files:

C:\WINNT\Downloaded Program Files\bridge.dll


Delete the following folders:

C:\Program Files\Common files\updater\


Reboot normally and post a fresh log.

Are these programs familiar to you? I can't find much information on these.
O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKCU\..\Run: [Spam Alarm Proxy] C:\PROGRA~1\DIGNIT~1\SPAMAL~1\spmalarm.exe

Tom







Hey Tom,

Thank you for help, that bridge.dll no longer comes up when i turn the computer on. Ido not know what those three files are

O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKCU\..\Run: [Spam Alarm Proxy] C:\PROGRA~1\DIGNIT~1\SPAMAL~1\spmalarm.exe

I have in the past downloaded software to get rid of spam but they never worked. mite it be from them. Also i have Norton Internet Secrty.

Here is my new log.


Logfile of HijackThis v1.98.1
Scan saved at 22:51:55, on 11/08/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINNT\system32\cisvc.exe
C:\WINNT\System32\CTsvcCDA.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ScsiAccess.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Creative\SBAudigy\PlayCenter2\CTPlay2.exe
C:\Program Files\Hijack This\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [Taskbar] C:\Program Files\Creative\SBAudigy\Taskbar\CTLTask.exe
O4 - HKCU\..\Run: [CoffeeCup Spam Blocker] "C:\Program Files\CoffeeCup Software\Spam Blocker\SpamBlocker.exe" -min
O4 - HKCU\..\Run: [Spam Alarm Proxy] C:\PROGRA~1\DIGNIT~1\SPAMAL~1\spmalarm.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4362/mcfscan.cab
O18 - Protocol: asp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: hsp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: x-asp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: x-hsp - {8D32BA61-D15B-11D4-894B-000000000000} - C:\WINNT\system32\hsppp.dll
O18 - Protocol: x-mem1 - {C3719F83-7EF8-4BA0-89B0-3360C7AFB7CC} - C:\WINNT\system32\wowctl2.dll


Is there anythin else i need to get rid of? Oh on your instructions yu said to delete C:WINT\Downlonloaded program files\bridge.dll, but it wasnt there (i turned on show hidden files). But i did delete the Commonfiles\updater.

My computer is running quicker now aswell, thank u so muchfor your help it is really appreciated!!

IS there any thin else i need to do.


Thanks
All the bestand take care
Amy
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  #4  
Old August 12th, 2004, 03:08 PM
Tom Myboy Tom Myboy is offline
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Posts: 2,491 Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level) 
Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13
Quote:
Is there anythin else i need to get rid of? Oh on your instructions yu said to delete C:WINT\Downlonloaded program files\bridge.dll, but it wasnt there


That's fine it looks like we took care of it.

If you want, you can probably remove Spam Alarm Proxy from Add/Remove programs in the Control Panel if you feel it isn't working for you.

Run HijackThis, close all browsers and any other windows, place a checkmark next to the following items. Click "fix checked".

O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe

Boot into Safe Mode and delete:

C:\WINNT\realtime.exe

Reboot normally and post a final HijackThis log.

Tom
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