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Stop making mediocre tutorials.The best tutorials are video! Camtasia Studio makes it easy to create engaging, buzz-building screen videos at any size, in any popular format. Download the free trial!
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#1
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Browser hijackaked by index.html#37049 & MSsearch- tried everything- Please help!!
Hi,
Today I started havign some mad spyware problems with my computer. First, the start page goes to res://mshp.dll/index.html#37049. I went to add/remove programs and deleted what I believe to be the source of this problem: something called mssearch. The problem goes away for about 30 seconds, and then comes back. When I go back to add/remove programs, that program is there again. I have read a similar post on a similar problem (located at URL). I did everything that the user did there. I ran adaware, CWshredder, spybot and even hijackthis. Nothing solves the problem. Also, at the same time as this all began, I started to get annoying popups titled: "only the best". I don't know if the two problems are related, but neither will go away no matter how many programs I run. I am postign the log file for hijack this: I deleted the obvious ones, but they came back by themselves one minute later. Please help, I am at my wits end... - Matt Logfile of HijackThis v1.97.7 Scan saved at 1:29:18 PM, on 6/11/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Analog Devices\SoundMAX\Smtray.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\WINDOWS\System32\atiptaxx.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\user\My Documents\programs\csshredder\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = URL R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049 O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\user\Application Data\winuq\winuq.dll O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\Documents and Settings\user\Application Data\winuq\netdd32.dll O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\user\Application Data\winuq\advak32.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\sdkqh32.dll,Install O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\sdkqh32.dll,Install O4 - HKLM\..\RunOnce: [delsubmit] rundll32.exe advpack.dll,DelNodeRunDLL32 "C:\Program Files\Common Files\submit.exe" O4 - HKCU\..\RunOnce: [Updater] rundll32 C:\DOCUME~1\user\APPLIC~1\winuq\winuq.dll,UpdateDll s O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: MoneySide (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - URL O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - URL O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - URL O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab O16 - DPF: {412F2472-59BC-4CCB-A3D4-C16A7D57CDCF} (CouponsIncIECtl Class) - URL O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - URL O16 - DPF: {4855C21B-E452-4661-A702-ED3493CE74DF} - URL O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - URL O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - URL O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - URL O16 - DPF: {82202BE7-C56A-487E-9E55-D84BDC1A5776} (AnarkClient Class) - URL O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - URL O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - URL O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - URL O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - URL O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - URL O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - URL O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - URL O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - URL O17 - HKLM\System\CCS\Services\Tcpip\..\{833EBDAA-4A74-4028-9141-D4A68754AD88}: NameServer = 206.47.244.133 206.47.244.52 |
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#2
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Here is how to read the hijackthis logfile .
Compare it with yours . http://homepage.ntlworld.com/dvk01uk/tutorial.htm http://www.spywareinfo.com/~merijn/htlogtutorial.html http://www.help2go.com/article153.html http://hjt.wizardsofwebsites.com/ http://www.spywareinfo.com/bhos/ http://www.spychecker.com/program/bholist.html http://www.spywareinfo.com/~merijn/htlogtutorial.html#r http://www.computercops.biz/postt6393.html http://www.google.com/search?q=spyware+list Beginners Guides: Browser Hijacking & How to Stop It http://www.pcstats.com/articleview.cfm?articleID=1579 |
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#3
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Hi Matt,
I’m wondering what is in the winuq folder. I was hijacked by the same homepage and pop ups, as you can read in my thread where jmatt and Tom MyBoy helped me. I had a folder that held some files that showed up in HJT as potential BHO problems. When I clicked on properties for the folder, I saw that it was created around the same time the virus reappeared on my home page. I saved the folder to a disk (just in case it was something I needed), deleted the folder, ran CWShredder again, opened up the recycling bin and deleted everything there. That fixed it. I’m no expert, but it may be that your winuq folder is the equivalent of my mslq folder. Good luck Over my head |
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#4
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If you're running XP don't forget to disable system restore before removing any spyware/malware/viruses. NOTE: this removes any restore points currently on your machine so there's no going back!
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#5
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Hi montrealmatt,
You have a coolwebsearch infection, among other things. Please download CWShredder from Here Press "Check for Update" and download any new updates available. Close ALL browser windows or it may not work! Unzip it to a convenient location such as your Desktop and select "Fix" (do not just Scan). It will automatically remove the infections. Open Task manager and end the following processes if running: submit.exe Run HijackThis, place a checkmark next to the following items if they still exist. Close ALL other windows and browsers except HijackThis. Click "fix checked". R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049 O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\user\Application Data\winuq\winuq.dll O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\Documents and Settings\user\Application Data\winuq\netdd32.dll O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\user\Application Data\winuq\advak32.dll O4 - HKLM\..\RunOnce: [delsubmit] rundll32.exe advpack.dll,DelNodeRunDLL32 "C:\Program Files\Common Files\submit.exe" O4 - HKCU\..\RunOnce: [Updater] rundll32 C:\DOCUME~1\user\APPLIC~1\winuq\winuq.dll,UpdateDll s O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/22e1eec7b450db...ip/RdxIE601.cab Boot into Safe Mode. Here's instructions: http://service1.symantec.com/SUPPOR...01052409420406/ Show hidden files: How to Show hidden files and folders. http://www.xtra.co.nz/help/0,,4155-1916458,00.html Delete the following file: C:\Program Files\Common Files\submit.exe Delete the following folders: C:\Program Files\Submit\ C:\Documents and Settings\user\Application Data\winuq\ Reboot normally and post a new log. This is questionable: C:\WINDOWS\sdkqh32.dll Can you browse to it with My Computer. right-click it and give me any version info on it? Tom
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