comp crash, new favorite,really need help(hijack log)

Logfile of HijackThis v1.99.0
Scan saved at 12:34:53 AM, on 2/10/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\PROGRAM FILES\AOL COMPUTER CHECK-UP\ACCAGNT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\MSCN32.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\WINDOWS\ATLBR32.EXE
C:\WINDOWS\SYSTEM\NTKE.EXE
C:\WINDOWS\D3OY.EXE
C:\WINDOWS\SYSTEM\JAVAHZ.EXE
C:\WINDOWS\NETNF.EXE
C:\WINDOWS\ADDIL32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\CRFC32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.EXE
C:\WINDOWS\SYSTEM\ADDEL.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\WAOL.EXE
C:\PROGRAM FILES\EXIF LAUNCHER\QUICKDCF.EXE
C:\PROGRAM FILES\INTUIT\QUICKBOOKS\COMPONENTS\QBAGENT\QBDAGENT2001.EXE
C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOLTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\1101958309\EE\AOLHOSTMANAGER.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\1101958309\EE\AOLSERVICEHOST.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\SHELLMON.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOLWBSPD.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\NETNF.EXE
C:\WINDOWS\ATLBR32.EXE
C:\MY DOCUMENTS\BIKE VIDEOS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\foflt.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\foflt.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\foflt.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\foflt.dll/sp.html#10001
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\foflt.dll/sp.html#10001
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\foflt.dll/sp.html#10001
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\foflt.dll/sp.html#10001
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Class - {2AD24E17-DC95-0574-2570-F62AB80C0093} - C:\WINDOWS\APPKX.DLL (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus C82 Series] C:\WINDOWS\SYSTEM\E_S0HIC1.EXE /P23 "EPSON Stylus C82 Series" /O7 "EPUSB1:" /M "Stylus C82"
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1101958309\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [ADDEL.EXE] C:\WINDOWS\SYSTEM\ADDEL.EXE
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [AOLCC] "C:\PROGRAM FILES\AOL COMPUTER CHECK-UP\ACCAgnt.exe" /startup
O4 - HKLM\..\RunServices: [MSCN32.EXE] C:\WINDOWS\SYSTEM\MSCN32.EXE
O4 - HKLM\..\RunServices: [ADDIL32.EXE] C:\WINDOWS\ADDIL32.EXE
O4 - HKLM\..\RunServices: [NETNF.EXE] C:\WINDOWS\NETNF.EXE
O4 - HKLM\..\RunServices: [JAVAHZ.EXE] C:\WINDOWS\SYSTEM\JAVAHZ.EXE
O4 - HKLM\..\RunServices: [D3OY.EXE] C:\WINDOWS\D3OY.EXE
O4 - HKLM\..\RunServices: [NTKE.EXE] C:\WINDOWS\SYSTEM\NTKE.EXE
O4 - HKLM\..\RunServices: [CRFC32.EXE] C:\WINDOWS\CRFC32.EXE
O4 - HKLM\..\RunServices: [ATLBR32.EXE] C:\WINDOWS\ATLBR32.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [RPCNS4] C:\WINDOWS\SYSTEM\RPCNS4.EXE
O4 - HKCU\..\Run: [AOLCC] "C:\PROGRAM FILES\AOL COMPUTER CHECK-UP\ACCAgnt.exe" /startup
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
O4 - Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: &Define - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Dell Home - {CB7EF580-BEAA-11D4-836C-10F050C10000} - http://www.dellnet.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {3EAC496E-E4F4-11D3-A66C-000000000001} (Invoker Class) - http://s.kick.com/install/1.010/kick.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28f45e8f20ed774e1003/netzip/RdxIE601.cab
O16 - DPF: {76D90D08-EAB7-46D8-BF99-87445BF59E72} (SystemInfo Class) - http://directv.direcway.com/dwayready/dpcsysinfo.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {0F9B4CA4-A30F-480A-841D-69B45C50A8F8} (SekureL0gin.SekureKontrol) - http://secure2.comned.com/signuptemplates/AktiveSekurity.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net

plz help me...again

You've definately got some interesting things on there. I'm at work right now and saw this but I don't have all the details I need from here.

I'll help you out when I get home at 6

Before I have you manually remove some stuff, I'm going to have you use CWShredder as that was one of the things identified in here.

Also, please use the following virus scan to help clean up some more things:

Panda Software -- Virus Scan

Once you've done both of those things, post a new HJT log and I'll let you know what else to fix up, if necessary!

Thx much, but my parents called dell suport and guess what they had us delete everything off the computer without even knowing what the problem was. Sorry to waste your time if you spent any time. Parents psh they just don't know anything about computers those old fogies lol. They wouldn't even let me on the comp to check out this forum. Mainly because I don't think they trust you guys haha. I would have rather fixed it and kept all our data, cus now we have to re-install everything. I'm just curius, but do you really think what the dell support told us to do was the best. I think it was really half-butted and they took the easiest way out.

What Dell Tech Support did was what any tech support typically does. They don't take the time to analyze something such as a HijackThis log. Looking at something like that, you can tell a lot and essentially tell where anything harmful is.

Parents do what they think is best, no worries. I spent some time typing it up, but that's why I do it; so I can help out someone in trouble

If you ever have trouble again and want to post a log, feel free