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CPU usage 100%

Discuss CPU usage 100% in the Antivirus Protection forum on Dev Shed.
CPU usage 100% Antivirus Protection forum discussing issues relating to antivirus programs, spyware, hijack protection, and personal firewalls for all operating systems. Keep your systems protected from hackers and other hazards.

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  #1  
Old July 5th, 2004, 11:24 AM
purpleskies2210 purpleskies2210 is offline
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CPU usage 100%
Hi,
I have windows XP. I am having a problem with my computer. I have an HP. Many of my programs are not running due to my CPU usage being 100%. I have norton system works 2004 and all of the current virus updates. Also, my norton will no longer run. It will open and then within 5 seconds the box will close. I cannot run regedit or msconfig for long periods of time either. In my task manager it shows my CPU usage at 100% however, when I end some programs it remains at 100%. What can I do to fix this?
Thanks!
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  #2  
Old July 5th, 2004, 12:34 PM
megumi amatuka megumi amatuka is offline
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http://support.microsoft.com/defaul...kb;EN-US;172813

Try to understand the above knowledge base and its link. It is very hard to do. However there seem to be a lot of causes to be considered.

Whatever you think of might narrow down the causes.
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  #3  
Old July 5th, 2004, 02:12 PM
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edwinbrains edwinbrains is offline
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  #4  
Old July 6th, 2004, 01:21 PM
Tom Myboy Tom Myboy is offline
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Hey purpleskies2210,

Enable everything in MSCONFIG (if you have disabled anything). Go to Start > Run > msconfig > click Startup Tab > everything should have a checkmark to the left of it. Please note: this does not apply to Windows 2000 users.

Download HijackThis (link below). Make sure you install HijackThis to a permanent folder such as C:\HJT as it creates backups of what we will fix. Run the program, press Scan, after a brief pause press Save log. Notepad will open, copy and paste the entire log into your post. Do not fix anything yet, most of what's in the log is needed!

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  #5  
Old July 6th, 2004, 06:12 PM
purpleskies2210 purpleskies2210 is offline
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this doesn't look good
here is my hijack this file. i don't know what it means but it doesn't look very pleasant.
purpleskies2210


Logfile of HijackThis v1.98.0
Scan saved at 6:10:45 PM, on 7/6/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\lsas.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\WINDOWS\s5ssx96le9.exe
C:\WINDOWS\System32\S3apphk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Date Manager\DateManager.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?840828 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?840828 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?840828 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?840828 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?840828 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://out.true-counter.com/c/?840828 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?840828 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?840828 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://out.true-counter.com/b/?840828 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?840828 about:blank (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?840828 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?840828 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?840828 (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?840828 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://searchmyrequest.com/hp.php
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us5.hpwis.com/
F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSInfo\msinfo.exe
O1 - Hosts: 64.237.45.18 ad.doubleclick.net
O1 - Hosts: 64.237.45.18 aff.weatherbug.com
O1 - Hosts: 64.237.45.18 www.burstnet.com
O1 - Hosts: 64.237.45.18 oz.valueclick.com
O1 - Hosts: 64.237.45.18 a.tribalfusion.com
O1 - Hosts: 64.237.45.18 servedby.advertising.com
O1 - Hosts: 64.237.45.18 my.search
O1 - Hosts: 64.237.45.18 pagead2.googlesyndication.com
O1 - Hosts: 209.87.155.230 date.com
O1 - Hosts: 209.87.155.230 dating.com
O1 - Hosts: 209.87.155.230 freedating.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [COM+ System Applications] lsas.exe
O4 - HKLM\..\Run: [Internat Conf] \bootconf.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [NAV CfgWiz] c:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [iaedyyd9v6] C:\WINDOWS\s5ssx96le9.exe
O4 - HKLM\..\RunServices: [COM+ System Applications] lsas.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [aimboot] %SystemRoot%\awinrar.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{E20D7DE6-7F30-453B-BF88-4759E4629EDB}: NameServer = 66.175.192.34 66.175.192.2
O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp
O19 - User stylesheet: C:\WINDOWS\default.css (HKLM)
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  #6  
Old July 7th, 2004, 11:31 AM
Tom Myboy Tom Myboy is offline
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You might want to print these instructions.

Please move HijackThis into it's own folder such as C:\HJT\HijackThis.exe so it can make backups of what we fix. In case something goes wrong, we can depend on them being there.

You have a coolwebsearch infection, among other things. Please download CWShredder written by Merijn Bellekom from Here

Press "Check for Update" and download any new updates available.

Close ALL browser windows or it may not work! Unzip it to a convenient location such as your Desktop and select "Fix" (do not just Scan). It will automatically remove the infections.

Please read the information in this link to remove Gator:
http://www.pchell.com/support/gator.shtml

Hold down the Ctrl+Shift keys on your keyboard and tap the Esc key. This will open task manager. End the following processes by selecting it and pressing the End Process button and clicking Yes to the confirmation message: Note: not all of these will be running.

CMESys.exe
DDCMan.exe
DDCActiveMenu.exe
s5ssx96le9.exe
lsas.exe
DateManager.exe
GMT.exe
BackWeb-137903.exe

Logoff your internet connection. Close all browsers and other windows except HijackThis.
Run HijackThis, place a checkmark next to the following items. Click "fix checked".

O1 - Hosts: 64.237.45.18 ad.doubleclick.net
O1 - Hosts: 64.237.45.18 aff.weatherbug.com
O1 - Hosts: 64.237.45.18 www.burstnet.com
O1 - Hosts: 64.237.45.18 oz.valueclick.com
O1 - Hosts: 64.237.45.18 a.tribalfusion.com
O1 - Hosts: 64.237.45.18 servedby.advertising.com
O1 - Hosts: 64.237.45.18 my.search
O1 - Hosts: 64.237.45.18 pagead2.googlesyndication.com
O1 - Hosts: 209.87.155.230 date.com
O1 - Hosts: 209.87.155.230 dating.com
O1 - Hosts: 209.87.155.230 freedating.com
O4 - HKLM\..\Run: [Internat Conf] \bootconf.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [iaedyyd9v6] C:\WINDOWS\s5ssx96le9.exe
O4 - HKLM\..\RunServices: [COM+ System Applications] lsas.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

If you don't know what this is, fix this one too:
O4 - HKCU\..\Run: [aimboot] %SystemRoot%\awinrar.exe

Optional registration reminder. ok to fix this one too:
O4 - Startup: PowerReg Scheduler V3.exe

Boot into Safe Mode. Here's instructions:
http://service1.symantec.com/SUPPOR...01052409420406/

Show hidden files:
How to Show hidden files and folders.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Delete the following files:

bootconf.exe
C:\WINDOWS\s5ssx96le9.exe
lsas.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

Delete the following folders:

C:\Program Files\Common Files\CMEII\
C:\Program Files\WildTangent\DDC\
C:\Program Files\Date Manager\
C:\Program Files\Common Files\GMT\

Reboot normally.

You are way behind on Windows Updates. This leaves your computer open to many threats. Please Update Windows and Internet Explorer. Download each critical update one by one, rebooting when necessary.. Repeat this until you get the message "no critical updates available" http://v4.windowsupdate.microsoft.com/

Post a fresh HijackThis log.

Tom
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  #7  
Old July 7th, 2004, 11:42 AM
purpleskies2210 purpleskies2210 is offline
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The reason I am behind on updates is because i will download them and it says they have been installed. However, the next day it will ask me to download the same exact updates. Any help you can give me on this? Thanks!

Purpleskies
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  #8  
Old July 7th, 2004, 12:42 PM
purpleskies2210 purpleskies2210 is offline
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new hijack this file
here is my new file.
thanks!
purpleskies2210

Logfile of HijackThis v1.98.0
Scan saved at 12:38:55 PM, on 7/7/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\S3apphk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\windows\system\hpsysdrv.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us5.hpwis.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [NAV CfgWiz] c:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\RunServices: [COM+ System Applications] lsas.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/...all/xscan53.cab
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  #9  
Old July 7th, 2004, 01:10 PM
Tom Myboy Tom Myboy is offline
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Posts: 2,491 Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level) 
Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13
You may want to try Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot

First, let's address this problem:

O4 - HKLM\..\RunServices: [COM+ System Applications] lsas.exe
This entry came back. It is described as "Added as a result of an unidentified VIRUS!" in Paul Collins (Pacman's) Startup list.

Let's do an online scan at one of these sites:

Trend Micro Housecall
http://housecall.trendmicro.com/

Panda Active Scan
www.pandasoftware.com/activescan/activescan

Bitdefender
http://www.bitdefender.com/scan/licence.php

Also, I don't see an antivirus program running on your computer. If you need one AVG has a free version:
www.grisoft.com

Post a fresh hijackthis log with your results.

Tom
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  #10  
Old July 8th, 2004, 09:54 AM
purpleskies2210 purpleskies2210 is offline
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Hi, I put Norton System Works back on my machine. For some reason it wasn't running properly. I found two viruses and deleted them. Here is my new hijack this log. What should I do next?
Purpleskies

Logfile of HijackThis v1.98.0
Scan saved at 9:51:07 AM, on 7/8/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\S3apphk.exe
C:\hp\drivers\keyboard\PS2.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us5.hpwis.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\hp\drivers\keyboard\PS2.EXE
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binar...er.cab28578.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binar...nt.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E20D7DE6-7F30-453B-BF88-4759E4629EDB}: NameServer = 66.175.192.34 66.175.192.2
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  #11  
Old July 8th, 2004, 12:02 PM
Tom Myboy Tom Myboy is offline
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You computer is clean! Good work!

I would spend some time getting your windows updates to work. They are your first line of defence. Start with the Windows Update Troubleshooter, you might want to search google. Post back here if you can't get updated.

These are tools that will help heep you from getting infected again:

SpywareBlaster will block bad ActiveX and malevolent cookies. http://www.javacoolsoftware.com/spywareblaster.html

SpywareGuard is a real-time spyware scanner.
http://www.wilderssecurity.net/spywareguard.html

IE-SPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
http://www.staff.uiuc.edu/~ehowes/resource.htm#IESPYAD

All are very small free programs. Occasionally check for updates.

Adjust your security settings for ActiveX:
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

Check for updates for Windows and Internet Explorer every week or so. Download each critical update one by one, rebooting when necessary.. Repeat this until you get the message "no critical updates available"
http://v4.windowsupdate.microsoft.com/

Tom
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