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  #1  
Old January 10th, 2005, 10:17 AM
abstruseoni abstruseoni is offline
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explorer.exe takes 100% CPU! Please HELP!

Hey. Whenever I open a folder containing avi files, explorer takes up 90-100% of my system resources. It's not a corrupt avi, it's any folder w/ avi's in it. Apparently explorer tries to read the file to create a thumbnail (even if it's not in that view) and gets stuck on a loop that causes it to take all the resources. I've tried a million things and nothing seems to work. I've run out of ideas and can't find any more "solutions" on any webpage...please help, i've been at this for days! Thank you

Ryan

Logfile of HijackThis v1.99.0
Scan saved at 9:59:41 AM, on 1/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINXP2\System32\smss.exe
C:\WINXP2\system32\winlogon.exe
C:\WINXP2\system32\services.exe
C:\WINXP2\system32\lsass.exe
C:\WINXP2\system32\svchost.exe
C:\WINXP2\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINXP2\system32\spoolsv.exe
C:\WINXP2\System32\drivers\CDAC11BA.EXE
C:\WINXP2\System32\DRIVERS\CDANTSRV.EXE
C:\WINXP2\System32\GEARSEC.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINXP2\System32\nvsvc32.exe
C:\WINXP2\System32\svchost.exe
C:\WINXP2\System32\Tablet.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\AIM\aim.exe
C:\WINXP2\System32\wuauclt.exe
C:\WINXP2\System32\wuauclt.exe
C:\WINXP2\explorer.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by @Home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;*new-search.net*;*x-google.net*;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ProxyReset Class - {FFCBEECE-FB0C-11D2-AB16-00104B9BBBD2} - C:\WINXP2\System32\AHIEHelp.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINXP2\System32\msdxm.ocx
O4 - HKLM\..\Run: [MSConfig] C:\WINXP2\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.5.0\bin\npjpi150.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINXP2\System32\drivers\CDAC11BA.EXE
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINXP2\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINXP2\System32\GEARSEC.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINXP2\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINXP2\System32\Tablet.exe


also, i've already ran the online scan at trend micro, i've ran ad-aware, spybot s&d, and many others.

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  #2  
Old January 12th, 2005, 10:46 AM
Tom Myboy Tom Myboy is offline
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Posts: 2,491 Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level) 
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Hi abstruseoni,

Please enable everything in MSCONFIG. Go to Start > Run > msconfig > click Startup Tab > everything should have a checkmark to the left of it.

Please post a fresh HijackThis log.

Tom
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