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External devices not openin with douvle clik

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External devices not openin with douvle clik Antivirus Protection forum discussing issues relating to antivirus programs, spyware, hijack protection, and personal firewalls for all operating systems. Keep your systems protected from hackers and other hazards.

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  #1  
Old February 1st, 2008, 06:33 AM
abc7887 abc7887 is offline
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External devices not openin with douvle clik
...when ever i put any external device on my computer and double clik on it then it opens open with option..thn if i clik on explore still it opens open with option ...but if i open my computer with explore thn i can access the external devices.....

i hav tried formatting my windows and i hav fully udated norton anti virus 2007....
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  #2  
Old February 1st, 2008, 08:46 AM
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Quote:
i hav tried formatting my windows


You did a FULL FORMAT and install and still happens???
__________________
Neera: The wraith will not allow us to escape.
Sheppard: Yeah, well I try not to let them tell me what I can and can't do.
Neera: You do not fear them?
Sheppard: The wraith, nah. Now clowns that's another story. They scare the crap out of me.

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  #3  
Old February 1st, 2008, 12:06 PM
abc7887 abc7887 is offline
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no i formatted the drive in which windows is installed
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  #4  
Old February 1st, 2008, 12:06 PM
abc7887 abc7887 is offline
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i dnt wnt to format my whole hdd as contains lots of data......
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  #5  
Old February 1st, 2008, 12:31 PM
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Do you have different drives or just partitions?
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  #6  
Old February 1st, 2008, 12:44 PM
abc7887 abc7887 is offline
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i have 1 internal drive with 3 partitions and 1 external drive with 2 partitions....
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  #7  
Old February 1st, 2008, 01:52 PM
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So you formatted the partition with Windows. and did a fresh (clean) install and then reloaded your programs?


Let's see what's running in your system.

Please download HijackThis from HERE . Click on the downloaded file to run it and select "Do a system scan and save a logfile". Use copy/paste and post back here the log it creates for review.


Due to fourm restrictions you will have to edit out the URL's before posting logs.
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  #8  
Old February 1st, 2008, 08:21 PM
abc7887 abc7887 is offline
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i already hav hijck this v2.0 beta...
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  #9  
Old February 1st, 2008, 08:22 PM
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Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:50:37 AM, on 2/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijack this\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Service Pack 3 Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{3FC003D1-72C3-49C2-B7D6-9BE99364C1E7}: NameServer = 59.179.243.70 202.159.217.198
O17 - HKLM\System\CCS\Services\Tcpip\..\{BDE8715F-A4D4-4603-A9EC-7741A357F70C}: NameServer = 203.94.243.70,203.94.227.70
O17 - HKLM\System\CS1\Services\Tcpip\..\{3FC003D1-72C3-49C2-B7D6-9BE99364C1E7}: NameServer = 59.179.243.70 202.159.217.198
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 5108 bytes
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  #10  
Old February 1st, 2008, 08:35 PM
abc7887 abc7887 is offline
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well the above writtn log file is before i connected the external hdd and after connecting the hdd the log file was::::


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:59:21 AM, on 2/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\hijack this\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Service Pack 3 Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{BDE8715F-A4D4-4603-A9EC-7741A357F70C}: NameServer = 203.94.243.70,203.94.227.70
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 4814 bytes
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  #11  
Old February 1st, 2008, 08:50 PM
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Porthos Porthos is offline
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Quote:
Originally Posted by abc7887
i already hav hijck this v2.0 beta...



Sorry use THIS one

I goofed.
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  #12  
Old February 2nd, 2008, 01:53 AM
mailramk mailramk is offline
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get into registry by typing regedit in the run dialog box.
Find the key named Mountpoints2 and delete the key if you find any thing more than the drives in your computer..normally A,B C, D, E, F etc. There will be some junk after you click on the + symbol beside Mountpoints2.

Hope this works
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  #13  
Old February 2nd, 2008, 02:50 AM
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Porthos Porthos is offline
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Quote:
Originally Posted by mailramk
get into registry by typing regedit in the run dialog box.
Find the key named Mountpoints2 and delete the key if you find any thing more than the drives in your computer..normally A,B C, D, E, F etc. There will be some junk after you click on the + symbol beside Mountpoints2.

Hope this works



Please disregard this post.... The fixes are done in a certain order to keep from harming the posters computer.

mailramk, please refrain from posting fixes in the future.
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  #14  
Old February 2nd, 2008, 04:40 AM
abc7887 abc7887 is offline
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Quote:
Originally Posted by Porthos
Sorry use THIS one

I goofed.



hey Porthos what i am supposed to download from the link you gave?????
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  #15  
Old February 2nd, 2008, 07:10 AM
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Get the installer for the new HJT here

http://www.trendsecure.com/portal/e...ckthis/download
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