Help needed!!!! CPU 100% usage

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October 25th, 2004, 11:37 AM

haijiao

Registered User

Join Date: Oct 2004

Posts: 16

Time spent in forums: < 1 sec
Reputation Power: 0

Help needed!!!! CPU 100% usage

Hi, all:

I'm new here. Could anybody help me. Thanks a lot!!!!!!!

I got CPU 100% usage problem when I tried to open IE or outlook. And the system was very slow. My operation system is Windows XP. I've run Ad-ware and Norton.

This following is Hijackthis log:

Logfile of HijackThis v1.98.2
Scan saved at 22:28:57, on 2004-10-24
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\pctspk.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\BRMFRSMG.EXE
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\IdnMail.exe
C:\WINNT\System32\capp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\msvcmm32.exe
F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINNT\System32\conime.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\KINGSOFT\XDICT\xdict32.exe
F:\Tianq\software\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R3 - URLSearchHook: US Class - {0894FF00-F6F5-430a-8915-2327EE763E88} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\File\file.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Setup.Setup1 - {2E65A557-173C-4DE9-860B-28FC5CACA542} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\Setup\Setup.dll
O2 - BHO: CNNIC_IDN - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\System32\lmf32.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINNT\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINNT\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINNT\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IdnMail] C:\WINNT\System32\IdnMail.exe
O4 - HKLM\..\Run: [CApp] C:\WINNT\System32\capp.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [csrss] C:\WINNT\system32\dllcache\csrss.exe
O4 - HKLM\..\Run: [LoadMSvcmm] C:\WINNT\System32\msvcmm32.exe
O4 - HKLM\..\Run: [M3Tray] F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe /WNDSTART /Tray
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cgdedl] C:\WINNT\system32\vcdmf.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: ÌÚÑ¶QQ.lnk = C:\Program Files\Tencent\qq\QQ.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: CIBA2000.lnk = C:\Program Files\KINGSOFT\XDICT\xdict32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download by NetAnts - C:\PROGRA~1\NetAnts\NAGet.htm
O8 - Extra context menu item: Download &All by NetAnts - C:\PROGRA~1\NetAnts\NAGetAll.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Ìí¼ÓQQÍøÂçÊÕ²Ø¼Ð - C:\Program Files\Tencent\qq\NAF.htm
O9 - Extra button: ÖÐÎÄÓòÃû - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra 'Tools' menuitem: ÖÐÎÄÓòÃû - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra button: NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra 'Tools' menuitem: &NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: PowerWord - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Joyo - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\qq\QQ.exe
O9 - Extra 'Tools' menuitem: ÌÚÑ¶QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\qq\QQ.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05CE4481-8015-11D3-9811-C4DA9F000000} - http://www.topmoxie.com/external/builds/b010216/moxie.cab
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/30a2aa6809317586a717/netzip/RdxIE601.cab
O16 - DPF: {99888952-AC62-437C-AFC6-7B5CF05A7F2F} (IEDown Class) - http://download.ourgame.com/IEDown.cab
O16 - DPF: {9A578C98-3C2F-4630-890B-FC04196EF420} (CNNIC_IDN) - http://cdn2.cnnic.cn/ad/qq/cdn.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.409881591796875&file=stamps.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.sha.state.md.us/viewer/activeXViewer/activexviewer.cab
O18 - Filter: text/html - {E64E4E60-EF13-4C79-A159-119762E18181} - C:\WINNT\System32\lmf32.dll

Can anybody tell me how to fix this in details. Thanks a lot in advance.

October 26th, 2004, 09:48 PM

Tom Myboy

Contributing User

Join Date: Aug 2003

Posts: 2,491

Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13

Hi haijiao,

You have some serious infections on your computer!

This is in your running processes (it's probably running right now)!

C:\WINNT\System32\conime.exe

conime.exe is a process which is registered as the BFGhost 1.0 Remote administration backdoor tool. This backdoor application can allow attackers to access your computer, stealing passwords and personal data.

Press Ctrl - Alt - Del, choose Task Manager and end this process:

conime.exe

Next...

Download Stinger. Save it to your Desktop. Double-click it to start it. Make sure all of your drives are listed in the "Directories to scan" box (C:\ D:\ E:\, etc.). Click the Scan Now button and let it remove anything it finds.

http://vil.nai.com/vil/stinger/

Next...

Perform an onlne virus scan from this site:

Trend Micro Housecall - Again, select all of your drives to be scanned. Please check "Auto clean" before scanning.

http://housecall.trendmicro.com/

If you can, copy and paste the report logs from the scans into your next post.

Next....

Let's do some more cleaning up:

Download Ad-Aware SE Personal Edition version 1.05 from:

http://www.lavasoft.de/support/download/

Run Adaware, click the "Check for Updates now" link. Install the latest reference file

Perform a "Full system scan" with Adaware. Remove all checked items.

Then...

Download, install and UPDATE Spybot Search and Destroy 1.3. Scan and fix all items checked in RED.

http://www.safer-networking.org/en/download/index.html

Reboot and post a fresh HijackThis log.

Tom

__________________
HijackThis
Ad-aware
Spybot Search & Destroy
SpywareBlaster
SpywareGuard
Housecall Online A/V Scan
Please read the stickys at the top of the forum before posting!

October 29th, 2004, 07:11 AM

haijiao

Registered User

Join Date: Oct 2004

Posts: 16

Time spent in forums: < 1 sec
Reputation Power: 0

Dear Tom:

Thank you very much for your nice assistance.

I've done all the steps you mentioned but the online virus scan, because I cannot open internet explorer to get online. It definitely fixed some errors. Now, there is a message box pop up during rebooting, which is "16 bit MS-Dos Subsystem The NTVDM CPU has encountered an illegal instruction. CS: 0542 IP: 0283 OP:63 6f 6c 6f 72 choose 'close' to terminate the application". In addition, after I reboot my computer, conime.exe is still in process.

The following is the fresh HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 23:06:00, on 2004-10-28
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\pctspk.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\BRMFRSMG.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\IdnMail.exe
C:\WINNT\System32\capp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\msvcmm32.exe
F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\System32\ctfmon.exe
C:\WINNT\System32\conime.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\KINGSOFT\XDICT\xdict32.exe
F:\Tianq\software\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R3 - URLSearchHook: US Class - {0894FF00-F6F5-430a-8915-2327EE763E88} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\File\file.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: CNNIC_IDN - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\System32\lmf32.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINNT\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINNT\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINNT\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IdnMail] C:\WINNT\System32\IdnMail.exe
O4 - HKLM\..\Run: [CApp] C:\WINNT\System32\capp.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [csrss] C:\WINNT\system32\dllcache\csrss.exe
O4 - HKLM\..\Run: [LoadMSvcmm] C:\WINNT\System32\msvcmm32.exe
O4 - HKLM\..\Run: [M3Tray] F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe /WNDSTART /Tray
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cgdedl] C:\WINNT\system32\vcdmf.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: ÌÚÑ¶QQ.lnk = C:\Program Files\Tencent\qq\QQ.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: CIBA2000.lnk = C:\Program Files\KINGSOFT\XDICT\xdict32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download by NetAnts - C:\PROGRA~1\NetAnts\NAGet.htm
O8 - Extra context menu item: Download &All by NetAnts - C:\PROGRA~1\NetAnts\NAGetAll.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Ìí¼ÓQQÍøÂçÊÕ²Ø¼Ð - C:\Program Files\Tencent\qq\NAF.htm
O9 - Extra button: ÖÐÎÄÓòÃû - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra 'Tools' menuitem: ÖÐÎÄÓòÃû - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra button: NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra 'Tools' menuitem: &NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: PowerWord - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Joyo - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\qq\QQ.exe
O9 - Extra 'Tools' menuitem: ÌÚÑ¶QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\qq\QQ.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/30a2aa6809317586a717/netzip/RdxIE601.cab
O16 - DPF: {99888952-AC62-437C-AFC6-7B5CF05A7F2F} (IEDown Class) - http://download.ourgame.com/IEDown.cab
O16 - DPF: {9A578C98-3C2F-4630-890B-FC04196EF420} (CNNIC_IDN) - http://cdn2.cnnic.cn/ad/qq/cdn.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.409881591796875&file=stamps.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.sha.state.md.us/viewer/activeXViewer/activexviewer.cab
O18 - Filter: text/html - {E64E4E60-EF13-4C79-A159-119762E18181} - C:\WINNT\System32\lmf32.dll

Could you please tell me what I need to do next? Thanks again.

Haijiao

October 29th, 2004, 09:58 AM

RobSBG

Contributing User

Join Date: Sep 2003

Location: Roseburg,OR

Posts: 198

Time spent in forums: 23 h 23 m 52 sec
Reputation Power: 14

I would reboot the computer - when it first comes on keep pressing F8 Until it brings up a menu - if you see the windows flash screen reboot and try it again..

On the Menu it says "Safe Mode" - move the selection down to it and press enter... It will then load windows into safe mode - press "Yes" .....

Now Run Adaware again ( This is an scan where nothing is running but ad aware - so it can remove all of the spyware without having to restart computer/explorer.)

You could also run a virus scanner (other than norton) at this time and it would be beneficial. (Free Avg works)

www.grisoft.com - click free version.

make sure to do the virus update before rebooting into safe mode.

Updated Hijaak this

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\pctspk.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
#not trustedC:\WINNT\System32\BRMFRSMG.EXE
C:\Program Files\QuickTime\qttask.exe
#not trustedC:\WINNT\System32\IdnMail.exe
#not trustedC:\WINNT\System32\capp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\msvcmm32.exe
F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\System32\ctfmon.exe
#not trustedC:\WINNT\System32\conime.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\KINGSOFT\XDICT\xdict32.exe
F:\Tianq\software\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
04 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
#same progO4 - HKLM\..\Run: [MSPY2002] C:\WINNT\System32\IME\PINTLGNT\ImScInst.exe /SYNC
#Not sure what this isO4 - HKLM\..\Run: [PHIME2002ASync] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
#Again this is part of it aboveO4 - HKLM\..\Run: [PHIME2002A] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) -
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.sha.state.md.us/viewer/activeXViewer/activexviewer.cab

October 30th, 2004, 07:36 PM

Tom Myboy

Contributing User

Join Date: Aug 2003

Posts: 2,491

Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13

Hi haijiao,

You might want to print these instructions for reference or copy and paste them into notepad and save them on your desktop, as you will be off the internet while using HijackThis.

If you have any questions before starting the fix, please don't hesitate to ask!

I'd like you you download Pocket Killbox. Download it to your Desktop. Run the program, copy and paste C:\WINNT\System32\conime.exe into the window. Click the Delete on Reboot button. Then press Delete file (The Red X). Be careful this is a powerful tool and is unforgiving once you instruct it to delete something.

http://download.broadbandmedic.com/Killbox.exe

Logoff your internet connection. Run HijackThis, click scan, place a checkmark next to the following items. Close all browsers and any other windows or the fix may not work! Click "fix checked". It is OK if some of these items are no longer listed.

R3 - URLSearchHook: US Class - {0894FF00-F6F5-430a-8915-2327EE763E88} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\File\file.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\System32\lmf32.dll
O4 - HKLM\..\Run: [csrss] C:\WINNT\system32\dllcache\csrss.exe
O4 - HKLM\..\Run: [cgdedl] C:\WINNT\system32\vcdmf.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/30a2aa6809317586a717/netzip/RdxIE601.cab

Are these valid applications to your knowledge? If not, fix these lines too:

O4 - HKLM\..\Run: [IdnMail] C:\WINNT\System32\IdnMail.exe
O4 - HKLM\..\Run: [CApp] C:\WINNT\System32\capp.exe

Do you have the Ten Cent Messenger installed? If not, fix these too:

O4 - Startup: ÌÚÑ¶QQ.lnk = C:\Program Files\Tencent\qq\QQ.exe
O9 - Extra 'Tools' menuitem: ÌÚÑ¶QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\qq\QQ.exe

Resource hogs, OK to fix:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

Next...

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Make sure your computer is configured to show all files and folders.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden Files and Folders heading select Show Hidden Files and Folders.
Uncheck hide extensions for known file types.
Uncheck the Hide Protected Operating System Files option.
Click Yes to confirm.
Click OK.

Search for and delete the following files:

C:\WINNT\System32\lmf32.dll
C:\WINNT\system32\dllcache\csrss.exe
C:\WINNT\system32\vcdmf.exe

If you fixed the questionable applications marked in RED , fix these too:

C:\WINNT\System32\IdnMail.exe
C:\WINNT\System32\capp.exe

Search for and delete the following folders:

C:\DOCUME~1\ALLUSE~1\APPLIC~1\File <the entire folder named File

C:\Program Files\Tencent < the entire folder named Tencent, only if you did not have Tent Cent Messenger installed!

Next....

Go to Start > Run > type "cleanmgr" (without the quotes). > Select the drive to clean up (usually C ) > Place a checkmark next to the following:

Temporary Internet Files
Recycle Bin
Temporary Files

Then click OK.

Reboot normally. If you are able to access the Internet, perform the online scan:

Trend Micro Housecall - Again, select all of your drives to be scanned. Please check "Auto clean" before scanning.

http://housecall.trendmicro.com/

If you can, copy and paste the report logs from the scans into your next post.

Post a fresh HijackThis log.

Tom

November 4th, 2004, 06:40 AM

haijiao

Registered User

Join Date: Oct 2004

Posts: 16

Time spent in forums: < 1 sec
Reputation Power: 0

Dear Tom:

Thanks you very much for your kind assistance. You're so great!

It seems much better. Now I can open internet explorer and get access to internet. And the MS-Dos message which I mentioned in the previous thread won't show up any more when I start my computer. But the CPU usage is not quite stable. It jumps to 100% sometimes.

I did Housecall online virus scan. The good thing is it did not find any viruses on my computer.

The following is a fresh HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 7:34:04, on 2004-11-4
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\msvcmm32.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\KINGSOFT\XDICT\xdict32.exe
C:\WINNT\system32\pctspk.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\BRMFRSMG.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\System32\taskmgr.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\System32\mdm.exe
C:\WINNT\System32\conime.exe
F:\Tianq\software\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: CNNIC_IDN - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINNT\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINNT\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINNT\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [CApp] C:\WINNT\System32\capp.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [LoadMSvcmm] C:\WINNT\System32\msvcmm32.exe
O4 - HKLM\..\Run: [M3Tray] F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe /WNDSTART /Tray
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: CIBA2000.lnk = C:\Program Files\KINGSOFT\XDICT\xdict32.exe
O8 - Extra context menu item: &Download by NetAnts - C:\PROGRA~1\NetAnts\NAGet.htm
O8 - Extra context menu item: Download &All by NetAnts - C:\PROGRA~1\NetAnts\NAGetAll.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: 添加QQ网络收藏夹 - C:\Program Files\Tencent\qq\NAF.htm
O9 - Extra button: 中文域名 - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra 'Tools' menuitem: 中文域名 - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra button: NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra 'Tools' menuitem: &NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: PowerWord - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Joyo - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {99888952-AC62-437C-AFC6-7B5CF05A7F2F} (IEDown Class) - http://download.ourgame.com/IEDown.cab
O16 - DPF: {9A578C98-3C2F-4630-890B-FC04196EF420} (CNNIC_IDN) - http://cdn2.cnnic.cn/ad/qq/cdn.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.409881591796875&file=stamps.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.sha.state.md.us/viewer/activeXViewer/activexviewer.cab
O18 - Filter: text/html - {E64E4E60-EF13-4C79-A159-119762E18181} - C:\WINNT\System32\lmf32.dll

Thanks a lot again. Should I take any further steps?

Haijiao

November 4th, 2004, 03:55 PM

Tom Myboy

Contributing User

Join Date: Aug 2003

Posts: 2,491

Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13

Logoff your internet connection. Run HijackThis, click scan, place a checkmark next to the following items. Close all browsers and any other windows or the fix may not work! Click "fix checked". It is OK if some of these items are no longer listed.

O8 - Extra context menu item: 添加QQ网络收藏夹 - C:\Program Files\Tencent\qq\NAF.htm
O18 - Filter: text/html - {E64E4E60-EF13-4C79-A159-119762E18181} - C:\WINNT\System32\lmf32.dll

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Make sure your computer is configured to show all files and folders.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden Files and Folders heading select Show Hidden Files and Folders.
Uncheck hide extensions for known file types.
Uncheck the Hide Protected Operating System Files option.
Click Yes to confirm.
Click OK.

Search for and delete the following files:

C:\WINNT\System32\lmf32.dll

Search for and delete the following folders:

C:\Program Files\Tencent < the entire Tencent folder

Reboot normally.

Next...

Please go to:

http://www.kaspersky.com/scanforvirus

Using their single file scanning tool, browse to each of the files below and submit it for antivirus scanning

C:\WINNT\System32\conime.exe
C:\WINNT\System32\capp.exe

Please post the results from Kaspersky and a fresh HijackThis log.

Tom

November 5th, 2004, 06:09 PM

haijiao

Registered User

Join Date: Oct 2004

Posts: 16

Time spent in forums: < 1 sec
Reputation Power: 0

Dear Tom:

Thank you very much!

I didn't find:

C:\WINNT\System32\lmf32.dll
C:\Program Files\Tencent < the entire Tencent folder
C:\WINNT\System32\capp.exe

I guess they were deleted last time.

I did single file scan for C:\WINNT\System32\conime.exe. The result is:

You're clean!
Kaspersky Anti-Virus has not detected any viruses at this time in the file you submitted.

And the fresh HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 19:03:53, on 2004-11-5
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\pctspk.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\BRMFRSMG.EXE
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\msvcmm32.exe
F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\KINGSOFT\XDICT\xdict32.exe
C:\WINNT\System32\mdm.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
F:\Tianq\software\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: CNNIC_IDN - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\zh-cn\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINNT\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINNT\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINNT\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [CApp] C:\WINNT\System32\capp.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [LoadMSvcmm] C:\WINNT\System32\msvcmm32.exe
O4 - HKLM\..\Run: [M3Tray] F:\Program Files\Movielink\MovielinkManager\Movielink Manager.exe /WNDSTART /Tray
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: CIBA2000.lnk = C:\Program Files\KINGSOFT\XDICT\xdict32.exe
O8 - Extra context menu item: &Download by NetAnts - C:\PROGRA~1\NetAnts\NAGet.htm
O8 - Extra context menu item: Download &All by NetAnts - C:\PROGRA~1\NetAnts\NAGetAll.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: 中文域名 - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra 'Tools' menuitem: 中文域名 - {35980F6E-A137-4E50-953D-813BB8556899} - C:\WINNT\System32\CdnIEHlp.dll
O9 - Extra button: NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra 'Tools' menuitem: &NetAnts - {57E91B47-F40A-11D1-B792-444553540000} - C:\PROGRA~1\NetAnts\NetAnts.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: PowerWord - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Joyo - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} - C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {99888952-AC62-437C-AFC6-7B5CF05A7F2F} (IEDown Class) - http://download.ourgame.com/IEDown.cab
O16 - DPF: {9A578C98-3C2F-4630-890B-FC04196EF420} (CNNIC_IDN) - http://cdn2.cnnic.cn/ad/qq/cdn.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.409881591796875&file=stamps.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.sha.state.md.us/viewer/activeXViewer/activexviewer.cab

Thanks again!

Haijiao

November 7th, 2004, 02:18 AM

Tom Myboy

Contributing User

Join Date: Aug 2003

Posts: 2,491

Time spent in forums: 3 Days 20 h 13 m 41 sec
Reputation Power: 13