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#1
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Tom,
I'm new to devshed, found y'all (as we say in GA) from google. I have the same problem mention in this thread, I followed your instructions, but it didn't fix my problem. Can you give me a few pointers. Below is my log. Thanks a million. Kevin Logfile of HijackThis v1.99.0 Scan saved at 7:40:06 PM, on 1/2/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\WINDOWS\apirs.exe C:\WINDOWS\System32\tibs3.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\EarthLink TotalAccess\TaskPanl.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Microsoft Office\Office\OSA.EXE C:\Program Files\Palm\HOTSYNC.EXE C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\system32\apitb.exe C:\WINDOWS\System32\wuauclt.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\System32\wbem\wmiapsrv.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Hijackthis\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\icmyo.dll/sp.html#10001 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\icmyo.dll/sp.html#10001 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\icmyo.dll/sp.html#10001 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\icmyo.dll/sp.html#10001 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\icmyo.dll/sp.html#10001 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\icmyo.dll/sp.html#10001 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {52CD0F8D-B479-321E-14B5-AAC47839633C} - C:\WINDOWS\system32\addlo.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [apirs.exe] C:\WINDOWS\apirs.exe O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O15 - Trusted Zone: *.05p.com O15 - Trusted Zone: *.awmdabest.com O15 - Trusted Zone: *.blazefind.com O15 - Trusted Zone: *.clickspring.net O15 - Trusted Zone: *.flingstone.com O15 - Trusted Zone: *.frame.crazywinnings.com O15 - Trusted Zone: *.mt-download.com O15 - Trusted Zone: *.my-internet.info O15 - Trusted Zone: *.scoobidoo.com O15 - Trusted Zone: *.searchbarcash.com O15 - Trusted Zone: *.searchmiracle.com O15 - Trusted Zone: *.slotch.com O15 - Trusted Zone: *.static.topconverting.com O15 - Trusted Zone: *.05p.com (HKLM) O15 - Trusted Zone: *.awmdabest.com (HKLM) O15 - Trusted Zone: *.blazefind.com (HKLM) O15 - Trusted Zone: *.clickspring.net (HKLM) O15 - Trusted Zone: *.flingstone.com (HKLM) O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM) O15 - Trusted Zone: *.mt-download.com (HKLM) O15 - Trusted Zone: *.my-internet.info (HKLM) O15 - Trusted Zone: *.scoobidoo.com (HKLM) O15 - Trusted Zone: *.searchbarcash.com (HKLM) O15 - Trusted Zone: *.searchmiracle.com (HKLM) O15 - Trusted Zone: *.slotch.com (HKLM) O15 - Trusted Zone: *.static.topconverting.com (HKLM) O15 - Trusted IP range: 206.161.125.149 O15 - Trusted IP range: 206.161.125.149 (HKLM) O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104368608953 O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/store/executables/ie/IDA.cab O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: McAfee.com Personal Firewall Service - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\apitb.exe |
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#2
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Thread split - it's better to create a new thread rather than replying to an existing one.
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#3
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Will do, thank you.
Kevin |
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#4
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I was about to start a new thread but it looks like it was done for me, thank you.
My issue is (obviously) my home page has been hijacked and I followed the instructions from a previous poster that had the same problems and it did not entirely solve my problem. When I reboot, my home page has been reset again to about:blank, (although the PC is running noticeably faster now). I keep finding the about:blank in the hijackthis log and can't seem to shake it. Any other suggestions? My latest hijackthis log is in the first post of this thread. Thanks a million! Kevin |
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#5
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Quote:
Sorry, I did that for you. Hijack problems tend to be different from one computer to another, so that's why the other solution maybe didn't solve your problem entirely. I'm not really an expert with these logs, but maybe someone else (like Tom) will be around later to help. |
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#6
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Hijack this log attached
I'm not trying to be inpatient, but I'm hoping someone will be able to look at my log and help me out? Please? Thanks a million.
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#7
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Hi KSmyrl,
If you still need help, please post a fresh HijackThis log. Tom
__________________
HijackThis Ad-aware Spybot Search & Destroy SpywareBlaster SpywareGuard Housecall Online A/V Scan Please read the stickys at the top of the forum before posting! |
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#8
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Thanks for your reply Tom, I will know this evening if I still need help. My wife has kidnapped an IT "expert" from her office to check it out today.
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#9
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Sure
You have some serious things going on in your log though. Feel free to post a fresh HijackThis log when you have finished, and I will check it over and see if anything can still be removed.Tom |
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#10
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Tom,
Thanks again and sorry for the delay in my response. I've been out of town and we had an ice storm last week here in Atlanta and we were without power for a couple of days. Nothing like camping in your own home...... Back to my PC. The fella from my wife's office "fixed" the pc or so I thought. It was running food for about a week and just last night I couldn't get it to power up. It would get stuck on the "loading personal settings" page. I tried everything and nothing worked. This morning I was able to get it on but it was running very slow. I ran AdAware and it found over 70 items to remove. I'm at the office now, but if you don't mind looking at it I'll post another Hijack this log this evening when I get home. Thanks so much for your help! Kevin |
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#11
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Hijack this log
Tom,
My log is below. This is the log BEFORE I removed the 70 plus items that AdAware removed. I'm scared to turn off the CPU since I may not be able to restart it. Thanks again for looking. Kevin Logfile of HijackThis v1.99.0 Scan saved at 9:05:10 PM, on 2/3/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Digital Line Detect\DLG.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\Program Files\Palm\HOTSYNC.EXE C:\Program Files\Hijackthis\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/channel/START R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\billmind.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O15 - Trusted Zone: *.awmdabest.com O15 - Trusted Zone: *.frame.crazywinnings.com O15 - Trusted Zone: *.awmdabest.com (HKLM) O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM) O15 - Trusted IP range: 206.161.125.149 O15 - Trusted IP range: (HKLM) O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104368608953 O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/store/executables/ie/IDA.cab O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: McAfee.com Personal Firewall Service - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\apitb.exe (file missing) |
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#12
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Hi Kevin,
I have been unavalible for the past couple of weeks, I would like to help you clear this matter up. Please post a fresh log. Tom |
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#13
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Thanks Tom. I'll post one this evening when I get home.
I'm almost to the point of re-formating the hard drive and doing a clean install. Hopefully we can fix it. Thanks again. Kevin |
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#14
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Fresh Log
Thanks again: Log Below. Logfile of HijackThis v1.99.0 Scan saved at 8:25:46 PM, on 2/14/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Palm\HOTSYNC.EXE C:\Program Files\Hijackthis\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/channel/START R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [MCAgentExe] C:\Program F |