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I'm getting desperate... sm1 please help me?

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I'm getting desperate... sm1 please help me? Antivirus Protection forum discussing issues relating to antivirus programs, spyware, hijack protection, and personal firewalls for all operating systems. Keep your systems protected from hackers and other hazards.

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  #1  
Old July 5th, 2004, 09:03 AM
Valkie Valkie is offline
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Unhappy I'm getting desperate... sm1 please help me?
Hi,

I'm having the same problem as everybody around here, i.e. browser being hijacked. I haven't found ANY solution whatsoever to the problem, and already tried a lot...
I'm using Norton Antivirus and Firewall, Spysweeper, Adaware, HijackThis, CWShredder, Bazooka, Spybot, and to monitor files and registry changes Filmon and Regmon. On top of that I'm also using Wintasks to see whether I can spot a process which should'nt be there...
I removed JVM, as CWShredder said, removed dll-file rendered in source code of the 'about:blank' page, scanned and fixed, yet every time, this variant CWS.Searchx comes back, which leads me to believe that the program autostarts with another program when I turn on my computer...
Can someone please help me?? I'm getting very desperate here...
Here is my cleaned log from HijackThis:


Logfile of HijackThis v1.97.7
Scan saved at 15:50:54, on 5/07/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Diskeeper\DkService.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\Promon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Download Files\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iestart] C:\explorer.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Global Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - URL
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - URL
O16 - DPF: {14325268-79E0-4D2A-89A4-FFFC6E22741E} - URL
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - URL
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - file://E:\setup\tsccinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - URL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - URL
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - URL
O16 - DPF: {F5078F19-C551-11D3-89B9-0000F81FE221} (XML Parser) - URL
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  #2  
Old July 5th, 2004, 02:52 PM
Tom Myboy Tom Myboy is offline
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It appears you have a trojan in your system. Please download the trial version of Trojan Hunter and perform a full system scan:

Trojan Hunter
http://www.misec.net/trojanhunter/

If you have no results you can perform an online scan at:

Trend Micro Housecall
http://housecall.trendmicro.com/

Reboot and post a fresh HijackThis log.

Tom
__________________
HijackThis
Ad-aware
Spybot Search & Destroy
SpywareBlaster
SpywareGuard
Housecall Online A/V Scan
Please read the stickys at the top of the forum before posting!
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  #3  
Old July 5th, 2004, 05:13 PM
Valkie Valkie is offline
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is this ... freedom again? :-)
hi Tom,

Thanks for your reply!
Funny you should mention Trojan Hunter, a couple of hours ago, before I read your comment, I downloaded TrojanHunter, in a final effort to get rid of this CWS pest, and what do you know? It detected a trojan like you said, svchost.exe.exe and renamed it, and that was about 6 hours ago, since then I've had no more homepage redirecting...
could this be the solution? heaven if it is :-)
This is my log from HijackThis, just minutes ago:

Logfile of HijackThis v1.97.7
Scan saved at 0:10:26, on 6/07/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Diskeeper\DkService.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Promon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\My Download Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = URL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iestart] C:\explorer.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Global Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - URL
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - URL
O16 - DPF: {14325268-79E0-4D2A-89A4-FFFC6E22741E} - URL
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - URL
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Besturing) - URL
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - file://E:\setup\tsccinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - URL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - URL
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - URL
O16 - DPF: {F5078F19-C551-11D3-89B9-0000F81FE221} (XML Parser) - URL

What do you think? Am I free again?
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  #4  
Old July 5th, 2004, 05:30 PM
Tom Myboy Tom Myboy is offline
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Time spent in forums: 3 Days 20 h 13 m 41 sec
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Yes, your getting there!

Logoff your internet connection. Close all browsers and other windows except HijackThis. Run HijackThis, place a checkmark next to the following items. Click "fix checked".

O4 - HKLM\..\Run: [iestart] C:\explorer.exe

Reboot and post a fresh log.

These are tools that will help heep you from getting infected again:

SpywareBlaster will block bad ActiveX and malevolent cookies. http://www.javacoolsoftware.com/spywareblaster.html

SpywareGuard is an excellent companion to SpywareBlaster: http://www.wilderssecurity.net/spywareguard.html

IE-SPYAD puts over 4000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
http://www.staff.uiuc.edu/~ehowes/resource.htm#IESPYAD

All are very small free programs. Occasionally check for updates.

Adjust your security settings for ActiveX:
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

Check for updates for Windows and Internet Explorer every week or so. Download each critical update one by one, rebooting when necessary.. Repeat this until you get the message "no critical updates available"
http://v4.windowsupdate.microsoft.com/

Tom
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  #5  
Old July 6th, 2004, 03:20 PM
Valkie Valkie is offline
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maybe...
Ok Tom, here it is:

after I downloaded and executed TrojanHunter, the trojan was found and identified as svchost.exe.exe, and I honestly thought I had gotten rid of it.
Now, while I was away this afternoon on the Tour de France, my dad put on my computer and what do you know, yup 'about:blank' all over again. TrojanHunter just found two ports being open, or one, i wasn't there when the scan was done.
However, now, I turned on my computer, changed the default internet page again, scanned with Adaware (found nothing), CWShredder (found nothing), and the rest of the programs also found nothing, including Hijackthis (post follows)

After that, I did like you said, i.e. removed the entry called explorer in iestart, rebooted, then adjusted activeX settings and downloaded the anti spywareprogs that you suggested.
I'm keeping my fingers crossed... again.

Could you just look at my HijackThis log?
Thanks!

Logfile of HijackThis v1.97.7
Scan saved at 22:19:11, on 6/07/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Diskeeper\DkService.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Promon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Download Files\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Global Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - URL
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - URL
O16 - DPF: {14325268-79E0-4D2A-89A4-FFFC6E22741E} - URL
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - URL
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Besturing) - URL
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - file://E:\setup\tsccinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - URL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - URL
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - URL
O16 - DPF: {F5078F19-C551-11D3-89B9-0000F81FE221} (XML Parser) - URL

(the log is with internet explorer and hijackthis on)
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  #6  
Old July 6th, 2004, 03:35 PM
Tom Myboy Tom Myboy is offline
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You better keep your dad off your computer

Your log is clean! Good work!

Tom
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