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IE and Mozilla webpages hijacked HJT log attached

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IE and Mozilla webpages hijacked HJT log attached Antivirus Protection forum discussing issues relating to antivirus programs, spyware, hijack protection, and personal firewalls for all operating systems. Keep your systems protected from hackers and other hazards.

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  #1  
Old October 27th, 2004, 10:30 AM
Tagginbac Tagginbac is offline
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IE and Mozilla webpages hijacked HJT log attached
Hi,

I am really sorry to impose, but I am stuck. My IE and Mozilla webpages are I think hijacked. I ran Hijack this but I don't ubderstand what to do with this information.

Any ideas?

Here is my log:

Logfile of HijackThis v1.97.7
Scan saved at 11:24:04 AM, on 10/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Sony\Giga Pocket\shwserv.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\WScript.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Sony\USBSircs\usbsircs.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
C:\Program Files\Messenger\msmsgs.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\Giga Pocket\gps.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Sony\Giga Pocket\RM_SV.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\Documents and Settings\Robin Adair\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VAIO Recovery] C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [QD FastAndSafe] E:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Norton Disk Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\NDD32.EXE
O4 - Startup: Norton System Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = E:\program\Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: Timer Recording Manager.lnk = C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://E:\program\Office\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control) - http://images.fotki.com/activex/FotkiUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8777866F-92BA-4B36-AC60-34D168DAF5C1}: NameServer = 198.6.1.125 198.6.100.125

Thank you
Tagginbac
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  #2  
Old October 31st, 2004, 09:12 AM
Tagginbac Tagginbac is offline
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Dev Shed Newbie (0 - 499 posts)
  
Join Date: Oct 2004
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IE Hijacked revised HJT log posted
Quote:
Originally Posted by Tagginbac
Hi,

I am really sorry to impose, but I am stuck. My IE and Mozilla webpages are I think hijacked. I ran Hijack this but I don't ubderstand what to do with this information.

Any ideas?

(Old Log deleted)

Thank you
Tagginbac


I'm still kind of struggling with this. My main concern would be to get IE back. I was just starting to use Mozilla so if I have to delete it's ok.

What I have done recently:

1) Updated HJT to most recent version
2)Downloaded and ran Adaware ( it found ADWARE.CBT which I deleted)
3) downloaded and ran Spyware Blaster
4) downloaded Spyware Guard
5) Ran House Calll AV Scan
6) Ran HJT and here is my new Log:
Logfile of HijackThis v1.98.2
Scan saved at 9:59:27 AM, on 10/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\Giga Pocket\shwserv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\WScript.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\AGRSMMSG.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\hppapml0.exe
C:\Program Files\Sony\USBSircs\usbsircs.exe
C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
C:\Program Files\Sony\Giga Pocket\gps.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
E:\Program Files\SpywareGuard\sgmain.exe
E:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Sony\Giga Pocket\RM_SV.exe
E:\Program Files\hijack this\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VAIO Recovery] C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [QD FastAndSafe] E:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Norton Disk Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\NDD32.EXE
O4 - Startup: Norton System Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: SpywareGuard.lnk = E:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = E:\program\Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: Timer Recording Manager.lnk = C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://E:\program\Office\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control) - http://images.fotki.com/activex/FotkiUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab


I really have no idea what I am doing.I'm just reading other threads and trying things suggested on those.

I still can't get IE back.

Any ideas?

Thanks

Tagginbac
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  #3  
Old November 1st, 2004, 11:10 AM
Tagginbac Tagginbac is offline
Registered User
Dev Shed Newbie (0 - 499 posts)
  
Join Date: Oct 2004
Posts: 15 Tagginbac User rank is Just a Lowly Private (1 - 20 Reputation Level) 
Time spent in forums: 4 h 43 m 22 sec
Reputation Power: 0
lateset update de-installed and re-installed mozilla and now working
Quote:
Originally Posted by Tagginbac
I'm still kind of struggling with this. My main concern would be to get IE back. I was just starting to use Mozilla so if I have to delete it's ok.

What I have done recently:

1) Updated HJT to most recent version
2)Downloaded and ran Adaware ( it found ADWARE.CBT which I deleted)
3) downloaded and ran Spyware Blaster
4) downloaded Spyware Guard
5) Ran House Calll AV Scan
6) Ran HJT and here is my new Log:
Logfile of HijackThis v1.98.2
Scan saved at 9:59:27 AM, on 10/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\Giga Pocket\shwserv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\WScript.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\AGRSMMSG.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\hppapml0.exe
C:\Program Files\Sony\USBSircs\usbsircs.exe
C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
C:\Program Files\Sony\Giga Pocket\gps.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
E:\Program Files\SpywareGuard\sgmain.exe
E:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Sony\Giga Pocket\RM_SV.exe
E:\Program Files\hijack this\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VAIO Recovery] C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [QD FastAndSafe] E:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Norton Disk Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\NDD32.EXE
O4 - Startup: Norton System Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: SpywareGuard.lnk = E:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Microsoft Office.lnk = E:\program\Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: Timer Recording Manager.lnk = C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://E:\program\Office\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control) - http://images.fotki.com/activex/FotkiUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab


I really have no idea what I am doing.I'm just reading other threads and trying things suggested on those.

I still can't get IE back.

Any ideas?

Thanks

Tagginbac


Well, slogging along here, I de-installed Mozilla and re-installed Mozilla and it seems to be working now.

Any ideas for IE ?
Thanks
Tagginbac
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  #4  
Old November 3rd, 2004, 04:40 PM
Tom Myboy Tom Myboy is offline
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Hi Tagginbac,

I really don't see much malware in your log...

You might want to print these instructions for reference or copy and paste them into notepad and save them on your desktop, as you will be off the internet while using HijackThis.

If you have any questions before starting the fix, please don't hesitate to ask!

Logoff your internet connection. Run HijackThis, click scan, place a checkmark next to the following items. Close all browsers and any other windows or the fix may not work! Click "fix checked". It is OK if some of these items are no longer listed.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs

This resource hog can be safely fixed:

O4 - Global Startup: Microsoft Office.lnk = E:\program\Office\Office\OSA9.EXE

You have PowerReg Scheduler in your log. This is a registration reminder that is used by a number of different companies. It is not needed and some people think that it reports back to the company about your computer, so I suggest fixing it...

O4 - Startup: PowerReg Scheduler.exe

Next

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Make sure your computer is configured to show all files and folders.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden Files and Folders heading select Show Hidden Files and Folders.
Uncheck hide extensions for known file types.
Uncheck the Hide Protected Operating System Files option.
Click Yes to confirm.
Click OK.

Search for and delete the following files:

PowerReg Scheduler.exe
c:\program files\support.com\client\lserver\server.vbs

Next....

Go to Start > Run > type "cleanmgr" (without the quotes). > Select the drive to clean up (usually C ) > Place a checkmark next to the following:

Temporary Internet Files
Recycle Bin
Temporary Files

Then click OK.

Empty your Recycle Bin.

Reboot normally and post a fresh HijackThis log.

Tom
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  #5  
Old November 9th, 2004, 04:00 PM
Tagginbac Tagginbac is offline
Registered User
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nw hjt log
Quote:
Originally Posted by Tom Myboy
Hi Tagginbac,

I really don't see much malware in your log...

You might want to print these instructions for reference or copy and paste them into notepad and save them on your desktop, as you will be off the internet while using HijackThis.

If you have any questions before starting the fix, please don't hesitate to ask!

Logoff your internet connection. Run HijackThis, click scan, place a checkmark next to the following items. Close all browsers and any other windows or the fix may not work! Click "fix checked". It is OK if some of these items are no longer listed.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs

This resource hog can be safely fixed:

O4 - Global Startup: Microsoft Office.lnk = E:\program\Office\Office\OSA9.EXE

You have PowerReg Scheduler in your log. This is a registration reminder that is used by a number of different companies. It is not needed and some people think that it reports back to the company about your computer, so I suggest fixing it...

O4 - Startup: PowerReg Scheduler.exe

Next

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Make sure your computer is configured to show all files and folders.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden Files and Folders heading select Show Hidden Files and Folders.
Uncheck hide extensions for known file types.
Uncheck the Hide Protected Operating System Files option.
Click Yes to confirm.
Click OK.

Search for and delete the following files:

PowerReg Scheduler.exe
c:\program files\support.com\client\lserver\server.vbs

Next....

Go to Start > Run > type "cleanmgr" (without the quotes). > Select the drive to clean up (usually C ) > Place a checkmark next to the following:

Temporary Internet Files
Recycle Bin
Temporary Files

Then click OK.

Empty your Recycle Bin.

Reboot normally and post a fresh HijackThis log.

Tom


Hi Tom,

Thank you for looking at my files. I have completed your instructions and IE still isn't working.

Here is a fresh HJT log

Logfile of HijackThis v1.98.2
Scan saved at 4:37:05 PM, on 11/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Sony\Giga Pocket\shwserv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\fxssvc.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
E:\program\hpscanner\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\Program Files\Sony\USBSircs\usbsircs.exe
C:\WINDOWS\System32\hppapml0.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
E:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Sony\Giga Pocket\gps.exe
C:\Program Files\Sony\Giga Pocket\RM_SV.exe
E:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Netscape Internet Service\dialer.exe
E:\Program Files\hijack this\hijackthis\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.2001.0001\en-us\msntb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VAIO Recovery] C:\Windows\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] E:\program\hpscanner\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [QD FastAndSafe] E:\PROGRA~1\NORTON~1\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Norton Disk Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\NDD32.EXE
O4 - Startup: Norton System Doctor.LNK = E:\Program Files\Norton Ssytem works\Norton Utilities\SYSDOC32.EXE
O4 - Startup: SpywareGuard.lnk = E:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: Timer Recording Manager.lnk = C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://E:\program\Office\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control) - http://images.fotki.com/activex/FotkiUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8777866F-92BA-4B36-AC60-34D168DAF5C1}: NameServer = 205.188.146.146

thanks
Robin
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  #6  
Old November 9th, 2004, 04:42 PM
Tom Myboy Tom Myboy is offline
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Hi Robin,

Your log is clean. There is more we can do to check this out though.

You seem to have Norton installed in two places:

E:\Program Files\Norton Ssytem works\Norton Utilities\NPROTECT.EXE (I don't like the Norton Ssytem works part).
and
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

Are they two seperate versions? If so, the older one needs to be ununstalled.

Exactly what errors do you get when you open Internet Explorer?

Are you an AOL user? That might shed some light on the problem.

Tom
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  #7  
Old November 9th, 2004, 05:31 PM
Tagginbac Tagginbac is offline
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Join Date: Oct 2004
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Quote:
Originally Posted by Tom Myboy
Hi Robin,

Your log is clean. There is more we can do to check this out though.

You seem to have Norton installed in two places:

E:\Program Files\Norton Ssytem works\Norton Utilities\NPROTECT.EXE (I don't like the Norton Ssytem works part).
and
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

Are they two seperate versions? If so, the older one needs to be ununstalled.

Exactly what errors do you get when you open Internet Explorer?

Are you an AOL user? That might shed some light on the problem.

Tom


Hi Tom,

I had NAV Systemworks 2003 and upgraded to Internet security 2004. Not real happy with it because I still get nailed with viruses and hijacked web pages. How can I tell which one to un install?

When i open IE i had it set to default to google. it comes up with " cannot find server" " the page cannot be displayed". If I try to go to like Cisco.com for example i get the same thing.

Right now I am trying out Mozilla and Netscape browsers and they seem to be working fine. I did lose Mozilla for a while but it has come back after I ran the programs listed in your signature file.

I don't use AOL. I used MSN for about 5 years but I am trying Netscape dial up because MSN won't support pop3 email accounts.

Thanks
Robin
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  #8  
Old November 9th, 2004, 07:17 PM
Tom Myboy Tom Myboy is offline
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You can go to Start > Control Panel > Add/Remove programs > select Norton System Works 2003 > remove only Norton Antivirus 2003

This will leave the rest of SystemWorks intact. Like the Roxio GoBack feature, which is great in my opinion.

You are using the Netscape Internet Service right?

The last line in your log has an IP address that resolves to AOL. Since AOL bought Netscape I think this is correct.

Tom
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