joyce's hijack this log

Logfile of HijackThis v1.98.2
Scan saved at 8:50:42 PM, on 10/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Winamp\Winampa.exe
C:\WINDOWS\system32\ADIMonEx.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.EXE
C:\Program Files\Trend Micro\Internet Security\PCCGUIDE.EXE
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\mozilla.org\Mozilla\mozilla.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Program Files\hijackthis\HijackThis.exe

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
N2 - Netscape 6: user_pref("browser.startup.homepage", "www.google.ca"); (C:\Documents and Settings\joyce\Application Data\Mozilla\Profiles\default\u6ylz2v1.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\joyce\Application Data\Mozilla\Profiles\default\u6ylz2v1.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\joyce\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: DAEWOO DSL Monitor.LNK = C:\WINDOWS\system32\ADIMonEx.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/games/clients/y/bt1_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
O16 - DPF: Yahoo! Tic-Tac-Toe - http://download.games.yahoo.com/games/clients/y/ft3_x.cab
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {570BC752-FE5D-4F6F-8195-0057FC428B05} (RunClient Control) - http://www.dashn.com/download/ocx/callclient.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktanks/BTDownloadCtrl.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

Hi joycie,

You might want to print these instructions for reference or copy and paste them into notepad and save them on your desktop, as you will be off the internet while using HijackThis.

If you have any questions before starting the fix, please don't hesitate to ask!

Logoff your internet connection. Run HijackThis, click scan, place a checkmark next to the following items. Close all browsers and any other windows or the fix may not work! Click "fix checked". It is OK if some of these items are no longer listed.

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\joyce\LOCALS~1\Temp\DELDIR0.EXE"

These are resource hogs that can be fixed also:

O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

Next...

Boot into Safe Mode. Reboot your computer, start tapping F8 when it first starts booting, select Safe Mode.

Make sure your computer is configured to show all files and folders.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden Files and Folders heading select Show Hidden Files and Folders.
Uncheck hide extensions for known file types.
Uncheck the Hide Protected Operating System Files option.
Click Yes to confirm.
Click OK.

Search for and delete the following files:

C:\DOCUME~1\joyce\LOCALS~1\Temp\DELDIR0.EXE

Next....

Go to Start > Run > type "cleanmgr" (without the quotes). > Select the drive to clean up (usually C ) > Place a checkmark next to the following:

Temporary Internet Files
Recycle Bin
Temporary Files

Then click OK.

Reboot normally and post a fresh HijackThis log.

You are seriously behind on Windows Updates. This leaves your computer open to many threats. You will just get infected again if you don't install these!

Please update Windows and Internet Explorer. Download each critical update one by one, rebooting when necessary.. Repeat this until you get the message "no critical updates available".

http://windowsupdate.microsoft.com/

Tom