November 2nd, 2010, 10:22 AM
I am using 'McAfee Antivirus' on my computer and from few days I noticed that that one message is appearing which shows that my pc is not in protected status I tried to solve the problem by clicking 'Fix' button following message appeared.
"One or more problems require your response."
I don't have any idea on this problem of McAfee Antivirus software. If anybody has faced this kind of problem then please provide a solution.
November 12th, 2010, 07:41 AM
1. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel".
2. Use the MCPR tool, see this article: How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe). This will remove all McAfee remnants from your computer. (You must have Windows 7, Vista, XP or 2000, SP4 to use this tool)
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one!
In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming
If you can't find these files don't worry. It just means that MCPR has done its job.
4. Reboot and redownload/reinstall your McAfee products
February 10th, 2011, 10:31 AM
Thanks kristain, no matters you are banned currently, but thanks for the help you provided, I would certainly like to try the solution provided by you.
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