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#1
July 28th, 2004, 09:31 PM
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My Antivirus Is Not Loading
HI EVERYBODY, i'm from argentina...
my problem is that norton antivirus, all off a sudden, didn't start anymore, and when I open it, it close alone, again... I think it's a virus, 'cause my internet conection slow down, and programs are not running correctly... but i can't erase the virus, 'cause i cannot OPEN norton antivirus... need helpp!!! please and if is not too much, please try to be simple and concice, 'cause my english is not so technic haha thanx
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#2
July 29th, 2004, 02:10 PM
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Hi pelusa85,
Download HijackThis (link below). Make sure you install HijackThis to a permanent folder such as C:\HJT as it creates backups of what we will fix. Run the program, press Scan, after a brief pause press Save log. Notepad will open, copy and paste the entire log into your post. Do not fix anything yet, most of what's in the log is needed! If you have any questions regarding setting up or using HijackThis, let me know! Tom
__________________
HijackThis Ad-aware Spybot Search & Destroy SpywareBlaster SpywareGuard Housecall Online A/V Scan Please read the stickys at the top of the forum before posting!
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