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#1
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I am having a problem with a Windows XP machine. I am unable to open up My Computer and the Control Panel. When I double click on the icon, I get an hour glass then after about 20 seconds I received a message from Dr. Watson saying there was a problem and do I want to report it. When I select “don’t report it” after about 10 more seconds, my desktop flashes and comes back but never opens up what I tried to open. There is also a problem when I start Internet explorer but I’m able to get around that my not answering the Dr. Watson message.
I have found the following Trojans on the PC… C:\windows\system32\addqz32.exe TROJ_AGENT.RK-Uncleanable C:\windows\system32\apipv.dll TROJ_AGENT.EL – Uncleanable C:\windows\system32\apiwy32.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\appfg.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\appki.exe TROJ_AGENT.MP - Uncleanable C:\windows\system32\appmi.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\appwb.exe TROJ_AGENT.RK - Uncleanable C:\windows\system32\appyw32.exe TROJ_AGENT.SA - Uncleanable C:\windows\system32\atlay.exe TROJ_AGENT.EL - Uncleanable C:\windows\system32\atljj.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\amlmi32.exe TROJ_AGENT.MP - Uncleanable C:\windows\system32\crdm.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\crdn.exe TROJ_AGENT.RK - Uncleanable C:\windows\system32\croq.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\d3cf32.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\iebk.dll TROJ_AGENT.MP - Uncleanable C:\windows\system32\iemn32.exe TROJ_AGENT.RK Uncleanable C:\windows\system32\jayaay.exe TROJ_SMALL.SA Uncleanable C:\windows\system32\javahc32.exe TROJ_AGENT.KT Uncleanable C:\windows\system32\javaic.exe TROJ_AGENT.KT Uncleanable C:\windows\system32\javair.exe TROJ_AGENT.KT Uncleanable C:\windows\system32\javaik.exe TROJ_AGENT.MP Uncleanable C:\windows\system32\javath.exe TROJ_SMALL.SA Uncleanable C:\windows\system32\javauj32.exe TROJ_AGENT.MP Uncleanable C:\windows\system32\javaze.exe TROJ_SMALL.SA Uncleanable C:\windows\system32\majm32.dll TROJ_AGENT.EL Uncleanable C:\windows\system32\netdk32.exe TROJ_AGENT.KT Uncleanable C:\windows\system32\nethd.dll TROJ_AGENT.MP Uncleanable C:\windows\system32\netjg32.exe TROJ_AGENT.RK Uncleanable C:\windows\system32\netgf.dll TROJ_AGENT.EL Uncleanable C:\windows\system32\ntjl32.exe TROJ_AGENT.MP Uncleanable C:\windows\system32\ntrg32.dll TROJ_AGENT.MP Uncleanable C:\windows\system32\ntue32.dll TROJ_AGENT.EL Uncleanable C:\windows\system32\syskk.dll TROJ_AGENT.MP Uncleanable C:\windows\system32\sysll.exe TROJ_AGENT.KT Uncleanable C:\windows\system32\sysph32.dll TROJ_AGENT.MP Uncleanable C:\windows\system32\winbt.exe TROJ_AGENT.RK Uncleanable C:\windows\system32\winfr.exe TROJ_AGENT.ALL Uncleanable C:\windows\system32\winux32.exe TROJ_AGENT.BQ Uncleanable C:\windows\system32\winvy32.exe TROJ_AGENT.BQ Uncleanable C:\windows\system32\winyt32.dll TROJ_AGENT.MP Uncleanable C:\windows\system32\winzm.dll TROJ_AGENT.EL Uncleanable C:\windows\system32\1.tmp TROJ_HIDEPROC.B . Uncleanable Can someone tell me if my problem (which is stated above) is from the Trojans or not? I have tried the following Norton, Trend Micro, Trojan Hunter (which flags the virus as a threat but as you can see above, they are unable to clean them) I updated all the programs to the most current virus defs. before running. I have to run all the programs from Safe mode since I can’t use any explorer in windows to run the programs. I have tried to manually delete the registry entries for a couple of these trojans (recommended on Trend Micro web site - followed the directions and always UNABLE to end the process) but I just receive a message saying that I am not able to delete the entry. Can anyone out there help with my problem? What program, process, "THING" should I try next, if any? Please advise and thank you in advance!!!!! |
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#2
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These are a pain.
My guess is that the trojans have done some damage, or may be hanging things up. Boot in safe mode and try running your antivirus progs again. Most likely the trojans are hiding in memory. I myself am having a terrible Spyware and Trojan problem with my home system. The buggers keep reinstalling themselves!!! |
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#3
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Quote:
well have u tried the program a2squared it is very good of getting rid of trojans http://www.emsisoft.com/en/software/free/ its free |
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#4
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Hi lvb,
If you still need help... Please download HijackThis. Make sure you install HijackThis to a permanent folder such as C:\HJT as it creates backups of what we will fix. Run the program, click the button at the top "Do a system scan and save a logfile". Save the log to a convenient place such as C:\HJT Notepad will open, copy and paste the entire log into your post. Do not fix anything yet, most of what's in the log is needed! http://www.majorgeeks.com/download3155.html Tom
__________________
HijackThis Ad-aware Spybot Search & Destroy SpywareBlaster SpywareGuard Housecall Online A/V Scan Please read the stickys at the top of the forum before posting! |
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