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Old November 11th, 2004, 10:38 AM
willpelt willpelt is offline
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runtime error 9, subscript out of range.

When I start my computer, I get a runtime error 9, subscript out of range. I also receive various popups, even when I am not using the browser.

Can someone help?

Thanks

Here is the Hijack This log:

Logfile of HijackThis v1.97.7
Scan saved at 11:35:15 AM, on 11/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MI6841~1\MSSQL$~1\binn\sqlservr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\documents and settings\william\local settings\temp\kqj.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\documents and settings\william\local settings\temp\kqj.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\?hkdsk.exe
C:\WINDOWS\system32\fsuntcls.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\System32\LgnK8V3.exe
C:\WINDOWS\System32\QvtZS.exe
C:\WINDOWS\System32\dllhost.exe
\?\C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_wp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Microsoft Visual Studio .NET 2003\Common7\IDE\devenv.exe
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\TEMP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.us.army.mil/suite/login/welcome.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.apple.com/quicktime/download
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1EF9145D-E233-7BB3-D557-61557881793A} - C:\WINDOWS\System32\wgndhz.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5ADA9CAC-04F9-4DD2-ABFD-74D673BE8624} - C:\WINDOWS\_MWOLTB.0.DLL
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\William\Local Settings\Temp\iH.dll
O3 - Toolbar: Merriam-Webster Online - {B7B76DD6-B6F0-4443-AF81-6A3ECF12A57D} - C:\WINDOWS\_MWOLTB.0.DLL
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [DcEEun.exe] C:\documents and settings\william\local settings\temp\DcEEun.exe
O4 - HKLM\..\Run: [kqj.exe] C:\documents and settings\william\local settings\temp\kqj.exe
O4 - HKLM\..\Run: [ee79557dee31] C:\WINDOWS\System32\C1XStngs.exe
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Bio9f.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [DcEEun] C:\documents and settings\william\local settings\temp\DcEEun.exe
O4 - HKLM\..\Run: [kqj] C:\documents and settings\william\local settings\temp\kqj.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Xcmfx] C:\WINDOWS\System32\?hkdsk.exe
O4 - HKCU\..\Run: [fBttRQY6R] fsuntcls.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: MiniMavis.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: MWOL &Dictionary - res://C:\WINDOWS\_MWOLTB.0.DLL/23/219
O8 - Extra context menu item: MWOL &Thesaurus - res://C:\WINDOWS\_MWOLTB.0.DLL/23/220
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://mpsnet.com/JavaVM3186.exe
O16 - DPF: {3CF32649-D1C0-4F42-AB44-ED284748920B} (Merriam-Webster Online Toolbar) - http://www.merriam-webster.com/toolbar/webinstall.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - file://C:\Program Files\OpenCube\Visual QuickMenu Pro\program\comdlg32.cab

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  #2  
Old November 16th, 2004, 01:06 AM
Tom Myboy Tom Myboy is offline
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Posts: 2,491 Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level)Tom Myboy User rank is Sergeant (500 - 2000 Reputation Level) 
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Hi willpelt,

You seem to have some virus activity going on in your log...

Let's start here:

Download Stinger. Save it to your Desktop. Double-click it to start it. Make sure all of your drives are listed in the "Directories to scan" box (C:\ D:\ E:\, etc.). Click the Scan Now button and let it remove anything it finds.

http://vil.nai.com/vil/stinger/

Next...

Perform an onlne virus scan from this site:

Trend Micro Housecall - Again, select all of your drives to be scanned. Please check "Auto clean" before scanning.

http://housecall.trendmicro.com/

If you can, copy and paste the report logs from the scans into your next post.

Also...

Please update HijackThis, you are using an outdated version:

Open HijackThis, click Config > Misc Tools > Check for Update online

Or download a copy of version 1.98.2 at:

http://www.majorgeeks.com/download3155.html

Post a fresh log with this new version.

Tom
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