Symantec Anti Virus managed to Unmanaged problem

Antivirus Protection

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December 22nd, 2003, 05:06 PM

w2share

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Symantec Anti Virus managed to Unmanaged problem

Is there anyway I could turn a managed SAV client to an unmanaged client without uninstalling it first?

I went to symantec website and it said to switch from managed to unmanaged, I needed to uninstall SAV from the workstation first and re-install using unmanaged option.
The problem we have is that the parent server which was managing the SAV clients is now dead, and I can not uninstall SAV from the clients because it prompts for the uninstall password, and then it complains about bad password. I think that's because the parent server is gone.

How can I uninstall SAV clients when the parent server is gone and the uninstall password is not working? Better yet, how can I turn those clients to unmanaged without having to uninstall?

Symantec Anti-Virus Corporate Edition 8.1
Client OS: Windows 2000 & Windows XP

January 28th, 2004, 02:08 PM

r2mis

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Solution?

I am experiencing the EXACT same problem. I was wondering if you came across a solution? If so, would you please share?

March 6th, 2004, 06:39 PM

itguyks

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Use the password of "symantec"

Had the same situation, but I had just installed the server and the client. Don't know why they don't mention that in the help files!

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