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    Exclamation Help!! I've been hijacked.


    Hi there,
    I'm new here, and I've been reading over some of these posts and I to try to find an answer to my problem. My computer has been taken over by popups as well as that homepage hijacker "res://mshp.dll/index.html#37049" thing. I've run Spybot S&D repeatedly and it hasn't helped. From these posts, I've taken the advice of running hijack this, but now I have no idea what to do with this log file. I would really appreciate it if someone could look this over and tell me what I should get rid of.
    Thanks in advance for any help you can give me.
    CHTheatre
  2. #2
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    The log file


    Here's the first part of the log file:

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\logonui.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\WINDOWS\System32\DRIVERS\dcfssvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\DELLMMKB.EXE
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Netropa\OSD.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\windows\redirect7.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Kazaa\kazaa.exe
    C:\Program Files\Altnet\Points Manager\Points Manager.exe
    C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\America Online 9.0\aolwbspd.exe
    C:\Documents and Settings\Chris\Desktop\hijackthis\HijackThis.exe
  4. #3
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    here's the rest of it:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://server224.smartbotpro.net/7search/?003-nhp
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    F1 - win.ini: run=C:\WINDOWS\Scandisk.exe
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll
    O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - C:\Documents and Settings\Chris\Application Data\mskd\mskd32.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\WINDOWS\ietu\mssearch.dll
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\Chris\Application Data\mskd\msiesh.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
    O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect7.exe
    O4 - HKLM\..\Run: [MS Scandisk] C:\WINDOWS\Scandisk.exe
    O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\image.dll,Install
    O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [MS Scandisk] C:\WINDOWS\Scandisk.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\image.dll,Install
    O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
    O4 - HKCU\..\RunOnce: [DeleteDotComToolbar] rundll32.exe advpack.dll,DelNodeRunDLL32 "c:\windows\toolbar_nieuw14.dll"
    O4 - Startup: VirtuaGay.lnk = C:\Program Files\VirtuaGay\Virtuagay.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: ICQ Lite (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O9 - Extra button: ComcastHSI (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: World Class Solitaire by pogo - http://klondike.pogo.com/applet/worl...-ob-assets.cab
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/u...lorer1_8us.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://streamp.babenet.com/cabs/videox.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/249bd8f44f8b760...p/RdxIE601.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
    O16 - DPF: {8B36EE17-F914-4D89-B2BA-612394ECF3B1} - http://www.globalmalepass.com/icon/gmpicon.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://dancecam.as.ua.edu/activex/AxisCamControl.cab
    O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...848.5017013889
    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/components/ocx/...or/Outside.cab
    O16 - DPF: {BB95299D-B65B-47E0-8DDB-697A66298C3A} (UniVoiceX Control) - http://www.webcamnow.com/voice/voice.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{5F3A1642-4CAB-4F12-A984-CD81EAE0E389}: NameServer = 205.188.146.146
  6. #4
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    Hi CHTheatre,

    You have a lot going on in your log. I see you have been using Spybot. Have you updated it prior to scanning with it? If not, do so and rescan deleting all items in RED. Reboot. Download and update Adaware, delete all checked items. Reboot. Post an new HijackThis log (the entire log, including the header).

    Tom
    HijackThis
    Ad-aware
    Spybot Search & Destroy
    SpywareBlaster
    SpywareGuard
    Housecall Online A/V Scan

    Please read the stickys at the top of the forum before posting!
  8. #5
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    new log file


    Tom Myboy, thanks for your help. Here's the new log file:

    Logfile of HijackThis v1.97.7
    Scan saved at 11:15:10 AM, on 3/30/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Scandisk.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\WINDOWS\DELLMMKB.EXE
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\windows\redirect7.exe
    C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\VirtuaGay\Virtuagay.exe
    C:\Program Files\Netropa\OSD.exe
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\WINDOWS\System32\DRIVERS\dcfssvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Documents and Settings\Chris\Desktop\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    F1 - win.ini: run=C:\WINDOWS\Scandisk.exe
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect7.exe
    O4 - HKLM\..\Run: [MS Scandisk] C:\WINDOWS\Scandisk.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKCU\..\Run: [MS Scandisk] C:\WINDOWS\Scandisk.exe
    O4 - Startup: VirtuaGay.lnk = C:\Program Files\VirtuaGay\Virtuagay.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: ICQ Lite (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O9 - Extra button: ComcastHSI (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: World Class Solitaire by pogo - http://klondike.pogo.com/applet/worl...-ob-assets.cab
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/u...lorer1_8us.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://streamp.babenet.com/cabs/videox.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/249bd8f44f8b760...p/RdxIE601.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
    O16 - DPF: {8B36EE17-F914-4D89-B2BA-612394ECF3B1} - http://www.globalmalepass.com/icon/gmpicon.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://dancecam.as.ua.edu/activex/AxisCamControl.cab
    O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...848.5017013889
    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/components/ocx/...or/Outside.cab
    O16 - DPF: {BB95299D-B65B-47E0-8DDB-697A66298C3A} (UniVoiceX Control) - http://www.webcamnow.com/voice/voice.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
  10. #6
  11. No Profile Picture
    Contributing User
    Devshed Regular (2000 - 2499 posts)

    Join Date
    Aug 2003
    Posts
    2,491
    Rep Power
    20
    Hi chtheatre your getting there!

    Close all browser windows. Run HijackThis and place a checkmark next to the following. Click "Fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    F1 - win.ini: run=C:\WINDOWS\Scandisk.exe
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect7.exe
    O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://streamp.babenet.com/cabs/videox.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/249bd8f44f8b76...ip/RdxIE601.cab


    Reboot.

    Download all windows updates (probably why you got infected in the first place), rebooting when necessary. Repeat this until all critical updates have been installed.

    Consider removing your p2p sharing program (it's a major source of spyware).

    Post a fresh log for a final checkup.

    Tom
    HijackThis
    Ad-aware
    Spybot Search & Destroy
    SpywareBlaster
    SpywareGuard
    Housecall Online A/V Scan

    Please read the stickys at the top of the forum before posting!
  12. #7
  13. No Profile Picture
    Registered User
    Devshed Newbie (0 - 499 posts)

    Join Date
    Mar 2004
    Posts
    6
    Rep Power
    0
    Okay, here's my latest log. Again, thanks for all your help! You're the greatest.

    Logfile of HijackThis v1.97.7
    Scan saved at 12:05:02 PM, on 3/31/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\WINDOWS\System32\DRIVERS\dcfssvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\msiexec.exe
    C:\WINDOWS\Scandisk.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\WINDOWS\DELLMMKB.EXE
    C:\Program Files\Netropa\OSD.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\VirtuaGay\Virtuagay.exe
    C:\Documents and Settings\Chris\Desktop\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    F1 - win.ini: run=C:\WINDOWS\Scandisk.exe
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Scandisk.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MS Scandisk] C:\WINDOWS\Scandisk.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKCU\..\Run: [MS Scandisk] C:\WINDOWS\Scandisk.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Startup: VirtuaGay.lnk = C:\Program Files\VirtuaGay\Virtuagay.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: ICQ Lite (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O9 - Extra button: ComcastHSI (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: World Class Solitaire by pogo - http://klondike.pogo.com/applet/worl...-ob-assets.cab
    O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/u...lorer1_8us.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
    O16 - DPF: {8B36EE17-F914-4D89-B2BA-612394ECF3B1} - http://www.globalmalepass.com/icon/gmpicon.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://dancecam.as.ua.edu/activex/AxisCamControl.cab
    O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...848.5017013889
    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/components/ocx/...or/Outside.cab
    O16 - DPF: {BB95299D-B65B-47E0-8DDB-697A66298C3A} (UniVoiceX Control) - http://www.webcamnow.com/voice/voice.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
  14. #8
  15. No Profile Picture
    Contributing User
    Devshed Regular (2000 - 2499 posts)

    Join Date
    Aug 2003
    Posts
    2,491
    Rep Power
    20
    Sorry about the delay. I have not been available for the past few days. Your log is looking good. I see the scandisk entries came back. Did you upgrade from Win98 or ME? There's one more entry we should fix:

    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start


    Tom
    HijackThis
    Ad-aware
    Spybot Search & Destroy
    SpywareBlaster
    SpywareGuard
    Housecall Online A/V Scan

    Please read the stickys at the top of the forum before posting!

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