1. Malware Warrior /AV forum Mod
    Devshed Regular (2000 - 2499 posts)

    Join Date
    Nov 2006
    San Antonio Tx
    Rep Power

    Exclamation If you have infection issues start here first..

    Welcome to Dev Shed.

    You are reading this because you are having Malware issues with your computer.

    Please take a note of a few things.

    * All advice given is taken at your own risk.
    * We will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
    * The process is not instant. Absence of symptoms does not mean that everything is clear.

    WARNING... DO NOT run any fixes you see in other threads those concerning programs such as Combofix,SDfix as these are special tools that can cause damage if not done correctly.

    Do NOT disable your system restore till your are instructed to do so. It is better to have a dirty restore point than none at all.

    If you HAVE NOT posted for help on any other forum please follow the instructions below. This is important!!!

    Having threads open at multiple forums will NOT get your problems resolved any faster and can cause problems with the removal of your infection and is a waste both of your time and ours.
    Researching a log takes a long time and by posting at multiple forums only wastes the time of different helpers who may be researching the same log. It also delays others who have waited to be helped to have their issues dealt with.

    Different helpers may use different methods to combat your infection. Whilst each in isolation is safe, that may not be so if you follow the advice of both together. Some of the tools we use are very powerful and have to be used in a specific way and in some cases do not combine well with others. By using advice from two different sources it is possible that tools may be used that do not combine well and you may severely damage your computer, even rendering it inoperable in some circumstances.


    NOTE: Please be patient. When the site is busy it can sometimes take up to 48 hours before someone will be able to assist you.

    Please download the Farbar Recovery Scan Tool and save it to your desktop.
    Note: You need to run the version compatible with your system.
    You can check here if you're not sure if your computer is 32-bit or 64-bit
    Double-click to run it. When the tool opens click Yes to the disclaimer.
    Press the Scan button.

    It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually
    Please attach both logs to your reply if possible. Otherwise, you may copy/paste the logs directly if you have to, but an attachment is better.

    Comments on this post

    • benno32 agrees : Excellent thread--great resource--nice one!
    • FPKelly agrees : Excellent, thorough and easy to follow.
    • Trident18 agrees : Saving me again.
    • Greenlamp agrees : Very handy Porthos, Shame I didn't read first this first when I had a problem.
    Attached Images
    Last edited by Porthos; May 18th, 2017 at 06:56 PM. Reason: Long Over due update

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