January 27th, 2010, 05:22 PM
Questions before i get started
I have recieved help in this forum before with great results . i know i have major issues with this computer regarding badware crap that wont go away. i am running windows xp proffesional . i already have all of the tools needed in the "if you have a virus start here " sticky. my question is should i scrap all of them and down load them fresh from the sticky or use what i already have downloaded previously. i have upgraded to super anti spyware pro and have maleware bytes ,atf, cc cleaner and hjt, bit defender will not update or run. i have run all except hjt and some things have been removed , but i am still experiencing crashes and keep having the "helpassistant" folder reappearing. i appreciate any help in getting this machine healthy again.
January 28th, 2010, 08:09 AM
Have you considered reinstalling windows? Possibly a hardware issue?
January 28th, 2010, 04:24 PM
i have considered it, but all test indicate windows is performing as expected. symptoms lead me to believe it is a mbr mebroot virus.