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    Devshed Newbie (0 - 499 posts)

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    Dec 2011
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    Windows crashes before fully loading.

    My PC started having perfomance issues, I ran ESET online scanner and removed a few threats, unfortunately this caused my PC to load windows but didn't let me interact, I booted in safe mode and followed the sticky, it removed 1 spyware succefuly, but now windows won't even finish loading before crashing, I can move the mouse cursor around but otherwise the interface is dead.

    should I post the program reports?
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    Devshed Supreme Being (6500+ posts)

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    Mar 2004
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    Hi ShinRa,

    Yeah, post the logs for us to have a look at. Can you remember what threats were removed?

    What version of Windows are you running? By the sounds of it, you now have a corrupt 'explorer.exe'. When Windows attempts to boot, see if you can enter the task manager by using Ctril + Alt +Del and if you can, look in the processes tab and see if explorer.exe is running. If not, go to 'New Task (Run...)' and type 'explorer.exe' and let us know if this then enables the task bar, start menu etc
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