August 6th, 2012, 12:04 PM
AVG free edition 2012, components can't be fixed
Hi, I ran an antivirus today and it says I have 15 rootkits and 2 infections but it says the files they are in should not be destroyed. My AVG also says 'you are not protected' at the top, so I press the fix component button and it says the compnents can't be fixed. I installed AVAST free antivirus and this also says some components can't be fixed. Is it possible on of the viruses disables antivirus components?
What should I do?
August 6th, 2012, 07:25 PM
the only safe course is to completely erase the hard drive the reinstall a fresh copy of windows from scratch. If you restore any files from the old system be very careful that you don't re-introduce the virus back on your fresh installation.
I've never been able to appreciate the sublime arrogance of folks who feel they were put on earth just to save other folks from themselves .." - Donald Hamilton
August 6th, 2012, 10:31 PM
if you run a boottime scan with Avast, it may/should be able to find and remove those rootkits.
April 1st, 2013, 04:05 AM
Originally Posted by DonR
You've just got to be careful not to delete windows files if they are infected. It is best that you send them in quarantine