Business Help
 
Forums: » Register « |  User CP |  Games |  Calendar |  Members |  FAQs |  Sitemap |  Support | 
User Name:
Password:
Remember me
Go Back   Dev Shed ForumsWeb Site ManagementBusiness Help

Reply
Add This Thread To:
  Del.icio.us   Digg   Google   Spurl   Blink   Furl   Simpy   Y! MyWeb 
Thread Tools Search this Thread Rate Thread Display Modes
 
Unread Dev Shed Forums Sponsor:
Stay one step ahead of the competition. Evaluate and give feedback on some of the hottest web development tools on the market today. Make your opinion heard! Click Here
  #1  
Old January 29th, 2006, 08:55 PM
jefwic jefwic is offline
WicksHosting.com
Dev Shed Novice (500 - 999 posts)
 
Join Date: Oct 2004
Location: Canada
Posts: 605 jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level) 
Time spent in forums: 3 Days 1 h 27 m 26 sec
Reputation Power: 28
Send a message via MSN to jefwic
"Fake" testimonials

I have a quick question on testimonials.

Are there any laws against putting up "fake" testimonials?

Thanks,
Jeff

Reply With Quote
  #2  
Old January 30th, 2006, 12:16 AM
Shaunw Shaunw is offline
Registered User
Dev Shed Newbie (0 - 499 posts)
 
Join Date: Jan 2006
Posts: 3 Shaunw User rank is Just a Lowly Private (1 - 20 Reputation Level) 
Time spent in forums: 5 h 19 m 20 sec
Reputation Power: 0
faking and the law

There are no laws as such against fake testimonials but many
countries have laws against gaining a monetary advantage by
deception. So if you use your fake testimonials to get a paid job
or contract then you will either be committing a crime or can be
sued for misrepresentation or both. It varies from county to
country.

Reply With Quote
  #3  
Old January 30th, 2006, 08:07 AM
kicken's Avatar
kicken kicken is offline
Wiser? Not exactly.
Dev Shed Specialist (4000 - 4499 posts)
 
Join Date: May 2001
Location: Ft Myers, FL
Posts: 4,094 kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)  Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1
Time spent in forums: 1 Month 2 Weeks 5 Days 21 h 23 m 45 sec
Reputation Power: 530
Send a message via ICQ to kicken Send a message via AIM to kicken Send a message via MSN to kicken
False Advertising - I'm pretty sure fake testimonials would fall under that, as they are a form of advertising yourself.
__________________
Spidermonkey Tutorial

http://wiser.aoeex.com/ - Long term project (offline due to evil crawlers and lack of content)
http://www.aoeex.com/gmap.php - Put yourself on the map

Reply With Quote
  #4  
Old January 30th, 2006, 10:02 AM
jefwic jefwic is offline
WicksHosting.com
Dev Shed Novice (500 - 999 posts)
 
Join Date: Oct 2004
Location: Canada
Posts: 605 jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level)jefwic User rank is Sergeant Major (2000 - 5000 Reputation Level) 
Time spent in forums: 3 Days 1 h 27 m 26 sec
Reputation Power: 28
Send a message via MSN to jefwic
Thanks. I figured it would probably be good to double check on that before making any up

Thanks for the help.
Comments on this post
BurningSnowman disagrees: Say guys, is it legal to kill people in most countries? Just, you know, cos I want to double check
before I go ahead and obliterate you all.

Reply With Quote
  #5  
Old January 30th, 2006, 04:45 PM
yoey2000 yoey2000 is offline
MMMM...Brains....
Dev Shed Newbie (0 - 499 posts)
 
Join Date: May 2001
Posts: 461 yoey2000 User rank is Just a Lowly Private (1 - 20 Reputation Level) 
Time spent in forums: 2 Days 11 h 24 m 57 sec
Reputation Power: 8
Actually false advertising would only fall under this if your testimonials speak of something which cant be achieved with your program. All in all, i think its not illegal, but unethical. But it can become illegal if your testimonials contradict what your really selling.

Reply With Quote
  #6  
Old January 30th, 2006, 05:34 PM
kicken's Avatar
kicken kicken is offline
Wiser? Not exactly.
Dev Shed Specialist (4000 - 4499 posts)
 
Join Date: May 2001
Location: Ft Myers, FL
Posts: 4,094 kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)kicken User rank is Colonel (50000 - 60000 Reputation Level)  Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1Folding Points: 115670 Folding Title: Super Ultimate Folder - Level 1
Time spent in forums: 1 Month 2 Weeks 5 Days 21 h 23 m 45 sec
Reputation Power: 530
Send a message via ICQ to kicken Send a message via AIM to kicken Send a message via MSN to kicken
The thing is, testimonials typically are something along the lines of "This product is great, it really helped" or "I've been completely satasified by this product. It's done everything I needed."

Something like that could be considered false advertising in the sense that you are saying that the product has helped people achieive their goals, when in reality it has not. Not only did it not help people, the people saying that it was helpful don't even exist.

The former example is less prone to something like that, as you're stating more of an opinion, which you could probably the buy on. The later is leaning more to stating some type of fact, which could get you in trouble. Depends on who's deciding what the definition of false advertising is.

All in all though, using fake testimonials is mearly taking a stupid risk. Wait til you get some real ones.
Comments on this post
medialint agrees: Generally, yeah, something like that. See below :-)

Reply With Quote
  #7  
Old January 30th, 2006, 05:47 PM
medialint's Avatar
medialint medialint is offline
spirit duplicator
Click here for more information.
 
Join Date: Apr 2004
Location: \\Firecrate\
Posts: 12,290 medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)medialint User rank is General 23rd Grade (Above 100000 Reputation Level)  Folding Points: 232541 Folding Title: Super Ultimate Folder - Level 1Folding Points: 232541 Folding Title: Super Ultimate Folder - Level 1Folding Points: 232541 Folding Title: Super Ultimate Folder - Level 1Folding Points: 232541 Folding Title: Super Ultimate Folder - Level 1Folding Points: 232541 Folding Title: Super Ultimate Folder - Level 1Folding Points: 232541 Folding Title: Super Ultimate Folder - Level 1
Time spent in forums: 4 Months 3 Weeks 2 h 41 m 20 sec
Reputation Power: 2531
Quote:
Originally Posted by Shaunw
There are no laws as such against fake testimonials ...


Did you even look? Lookup the Lanham Act ... (USA, FTC)

Useful: FTC's FAQs on Advertising < read the top then scroll way down the alphabetical appendix to I for Internet Advertising. There it explicitly explains how all the above does apply to the internet and has several links you should look at.

And Guidelines for endorsements and testimonials in advertising

As you notice, the FTC is largely the body, in the USA anyway, that you need to worry most about.

This might help:

Quote:
Originally Posted by The FTC
The FTC pays closest attention to:
* ads that make claims about health or safety, such as:

ABC Sunscreen will reduce the risk of skin cancer.
ABC Water Filters remove harmful chemicals from tap water.
ABC Chainsaw's safety latch reduces the risk of injury.

* ads that make claims that consumers would have trouble evaluating for themselves, such as:

ABC Refrigerators will reduce your energy costs by 25%.
ABC Gasoline decreases engine wear.
ABC Hairspray is safe for the ozone.

Ads that make subjective claims or claims that consumers can judge for themselves (for example, "ABC Cola tastes great") receive less attention from the FTC.


An example, there's a "get rich quick in real estate" scheme or some such thing on tv. There they have some guy posing with a $500,000 car in front of a $50,000,000 mansion smiling and saying something stupid like "I owe it all to Sam Shady's Method" with text on the screen, visible but small, that says "Paid actor, not an actual endorsement ..."

Or "Government foreclosures, buy real estate for as low as ten bucks" and it shows nice $100,000-$500,000 houses with a caption "houses depicted are not typical of actual listings" if you are being deceptive you can get away with it as long as you're upfront about your deceptiveness, see? :-)
__________________
medialint.com

"Energy has the opportunity to change the climate if it's done right." - Sen. John Ensign, R-Nev. (quoted out of context)

Last edited by medialint : January 30th, 2006 at 08:08 PM.

Reply With Quote
  #8  
Old July 29th, 2006, 12:11 AM
homerj_007 homerj_007 is offline
Registered User
Dev Shed Newbie (0 - 499 posts)
 
Join Date: Jul 2006
Posts: 1 homerj_007 User rank is Just a Lowly Private (1 - 20 Reputation Level) 
Time spent in forums: 5 m 30 sec
Reputation Power: 0
Well it was only a matter of time...

There's an online testimonial verification service I recently came across called Trusted Testimonials. I haven't used them but the write-ups online seem pretty positive so far.

On their site I came across this funny cartoon that shows what fake testimonials can do to a person. You can check it out at:

Cartoon Link


Quote:
Originally Posted by medialint
Did you even look? Lookup the Lanham Act ... (USA, FTC)

Useful: FTC's FAQs on Advertising < read the top then scroll way down the alphabetical appendix to I for Internet Advertising. There it explicitly explains how all the above does apply to the internet and has several links you should look at.

And Guidelines for endorsements and testimonials in advertising

As you notice, the FTC is largely the body, in the USA anyway, that you need to worry most about.

This might help:



An example, there's a "get rich quick in real estate" scheme or some such thing on tv. There they have some guy posing with a $500,000 car in front of a $50,000,000 mansion smiling and saying something stupid like "I owe it all to Sam Shady's Method" with text on the screen, visible but small, that says "Paid actor, not an actual endorsement ..."

Or "Government foreclosures, buy real estate for as low as ten bucks" and it shows nice $100,000-$500,000 houses with a caption "houses depicted are not typical of actual listings" if you are being deceptive you can get away with it as long as you're upfront about your deceptiveness, see? :-)

Reply With Quote
  #9  
Old July 29th, 2006, 11:47 PM
Brokenhope's Avatar
Brokenhope Brokenhope is offline
Contributing User
Dev Shed Newbie (0 - 499 posts)
 
Join Date: Apr 2005
Posts: 369 Brokenhope User rank is Sergeant (500 - 2000 Reputation Level)Brokenhope User rank is Sergeant (500 - 2000 Reputation Level)Brokenhope User rank is Sergeant (500 - 2000 Reputation Level)Brokenhope User rank is Sergeant (500 - 2000 Reputation Level)Brokenhope User rank is Sergeant (500 - 2000 Reputation Level) 
Time spent in forums: 5 Days 4 h 2 m 55 sec
Reputation Power: 14
You should just not even think about putting fake ones up in the first place, just be ethical.

That cartoon was pretty funny too.

Reply With Quote
  #10  
Old August 4th, 2006, 05:33 AM
etechsupport's Avatar
etechsupport etechsupport is offline
Contributing User
Dev Shed Newbie (0 - 499 posts)
 
Join Date: Apr 2005
Posts: 160 etechsupport User rank is Corporal (100 - 500 Reputation Level)etechsupport User rank is Corporal (100 - 500 Reputation Level)etechsupport User rank is Corporal (100 - 500 Reputation Level)etechsupport User rank is Corporal (100 - 500 Reputation Level) 
Time spent in forums: 4 Days 13 h 59 m 49 sec
Reputation Power: 8
Send a message via AIM to etechsupport Send a message via MSN to etechsupport
Also few clients may ask you to provide contact numbers of the customers as per their testimonials to cross check it. This may put you in trouble if you are using fake testimonials.
__________________
Outsourced Technical Support || Server Management || Web Development
Phone : 408-512-1759 || AIM : support24by7 || MSN : sales@eTechSupport.net
24x7 Dedicated Web Hosting Support

Reply With Quote
  #11  
Old August 30th, 2006, 06:32 PM
baloodh2000's Avatar
baloodh2000 baloodh2000 is offline
Contributing User
Dev Shed Novice (500 - 999 posts)
 
Join Date: Apr 2004
Location: Washington State
Posts: 568 baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level)baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level)baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level)baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level)baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level)baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level)baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level)baloodh2000 User rank is First Lieutenant (10000 - 20000 Reputation Level) 
Time spent in forums: 4 Days 20 h 45 m 2 sec
Reputation Power: 107
Send a message via AIM to baloodh2000
Anything fake about business is discusting. I despise the people who do it, and I despise the people who think about doing it. I steak my reputation on that. If you are having thoughts of making fake claims, why dont you just spend a little extra time and get some people to actually make claims about your product. You will be much happier with that then trying to dive around fake claims as they come back at you. Not only that but it could just take you to real results instead of fake ones!

Good Day
__________________
Those who dream by day are cognizant of many things which escape those who dream only by night. - Edgar Allen Poe -

Reply With Quote
  #12  
Old September 4th, 2006, 12:47 AM
cy's Avatar
cy cy is offline
Contributing User
Dev Shed Newbie (0 - 499 posts)
 
Join Date: May 2006
Location: Promoting Folding!
Posts: 90 cy User rank is First Lieutenant (10000 - 20000 Reputation Level)cy User rank is First Lieutenant (10000 - 20000 Reputation Level)cy User rank is First Lieutenant (10000 - 20000 Reputation Level)cy User rank is First Lieutenant (10000 - 20000 Reputation Level)cy User rank is First Lieutenant (10000 - 20000 Reputation Level)cy User rank is First Lieutenant (10000 - 20000 Reputation Level)cy User rank is First Lieutenant (10000 - 20000 Reputation Level)cy User rank is First Lieutenant (10000 - 20000 Reputation Level)  Folding Points: 71789 Folding Title: Intermediate FolderFolding Points: 71789 Folding Title: Intermediate FolderFolding Points: 71789 Folding Title: Intermediate FolderFolding Points: 71789 Folding Title: Intermediate Folder
Time spent in forums: 5 Days 12 h 25 m 55 sec
Reputation Power: 136
Send a message via Yahoo to cy
To keep it simple it is lying to the customer, as in you are a liar and
there goes any reputation you have everywhere.
I can sell anything with only the truth and have, never lie!
Comments on this post
jefwic agrees: I wasn't serious about making it up, just wanted to know the laws... just checked my rep and found
how negative it was because of that saracasm.

Reply With Quote
Reply

Viewing: Dev Shed ForumsWeb Site ManagementBusiness Help > "Fake" testimonials


Thread Tools  Search this Thread 
Search this Thread:

Advanced Search
Display Modes  Rate This Thread