Page 2 - I've been robbed by iRegistrations.com

See this web page for the people who might be behind iRegistrations.com:

URL


Josh

Be warned Iregistrations a Enom reseller - who Enom have seem to have washed their hands of conveniently ??

Burst on to the market early last year with their $5.95 .com registration offer... and still offer that deal, although mysteriously their credit card /processing back-end disappeared in early December and has not re-appeared [ yet ] ... renders them unable to transact any new business.

There are a number of problems with this Australian based reseller, a Mr Peter Jacobs mail@iregistrations.com seems to be head cook & bottlewasher !

1. THEY DO NOT MENTION THEY ARE RESELLERS
2. THEY HAVE TAKEN MY FUNDS AND I DO NOT HAVE ACCESS TO THE DOMAIN I PURCHASED AND THEY DO NOT ANSWER ANY EMAILS OR ONLINE SUPPORT REQUESTS
3. THE DOMAINS I PURCHASED ARE NOT LIVE AND YET NOT FOR SALE EITHER ?
4. I HAVE LODGED A COMPLAINT TO ICANN AND ENOM
5. THE ALSO FRAUDULANTLY CHARGE YOUR CREDIT CARD FOR HOSTING AND POSTING SERVICES $49 ON TOP OF THE DOMAIN PURCHASE PRICE , A FEW MONTHS LATER


So look out, stay clear and if you have domains with them monitor them closely or transfer them now while you can.

I hold the largest private collection of dot.com domains in the world in excess of 53,000

I do not create these reports lightly.

Happy 2004
Mark Townsend
the netprophet

Sorry to bring up an old subject (thread started October, 2003!), but after searching google, I found that I can relate to this discussion the most.

I've also been screwed over by these guys. I registered my domain in March. I went away for 2 months soon after. When I got back I noticed monthly charges on my credit card from ProWeb Solutions. I had no idea who this compnay was and didn't relate it to iregistrations.com. I scoured the net to find some reference to this company, but was unsuccessful. I decided to report it to my credit card company and issue a chargeback. About a month later (and another charge on my credit card because of the recurring bills), I receive the following email:




Yes, very threatening. It also came with an attachment (shown in the image attached to this post). Furthermore, they claim that the charges are 'clearly explained' during the registration process. I guess if you consider that one sentence within a large paragraph (talking about free stuff) on a webpage titled 'FREE Webservices Included' is clear, then iregistrations is probably right. But I feel that this is very misleading and that they intend this.

Anyways...

I sent them a nice email trying to explain that the only reason I issued a chargeback was becuase I had no idea who the charges where coming from and suggested that they use a merchant account similar to their business name. Nowhere in the registration process does it mention that charges come from 'proweb solutions'

They have been very uncooporative keep insisting that I send this fax back to them. 48 hours have passed, but they are still adament that they get the fax.

I'm looking for people who have had similar experiences to myself with this company and what they did to make things right. I'm not super cocerned about keeping the domain. My credit company says that they can't stop the recurring billing without cancellation from the merchants end. And if I send these faxes, I'm out $120 without any possiblity of a chargeback (they'd have my signature).

Thanks in advance for any feedback anyone might have.
Jamie

Jamie

You did not say in which country you are based as this has a bearing.

Rest assured the more IRegistrations are written about on the web, the more they suffer and have to resort to opening new company's to trade.

The company you should direct your communication to is ENOM.com who allow Iregistrations to re-sell and ALSO ICANN who licence Enom and who are well aware of this Iregistrations scam.

Your credit card company are incorrect you have the right for a full refund as you have been mislead.

Get yourself a lawyer on the case.

Regards
THE NETPROPHET

I am based in Canada. I'm starting a very small business as I've just gotten out of school. I'm still suffering from student loans, etc. so that's why $120 matters to me. Furthermore, I hate this kind of thing and I'm willing to make myself heard when I disagree with something.

I have already filed a complaint to ICANN.com, but as you suggest, I will file one with Enom.com as well. I will also contact American Express again and try to inform them some more about the situation I am in.

Thanks for your quick reply. The last few days have been very frustrating. I appreciate the positive support.

Jamie

Jamie,

Simply charge back all the money iregistrations.com has stolen from you, change the credit card number, and forget about the domain names. I had two names with them and now one of them is under RedemptionPeriod, and guess who owns the other one?



If you can't afford losing the domain names, iregistrations.com would suck you dry, and you'll eventually lose the names anyway.

You have 53,000 domains? I'm curious what you do with them? Just own them for fun? Do you have them listed anywhere to show them off?

May I take this opportunity to formally introduce myself to those who do not yet know me. I am the NETPROPHET, the single largest private domain name buyer in the world.

I buy only .com domains and have in excess of 53,570 as of today.

I buy 250 a day on average and do not sell domains any longer.

I do not post many comments on forums and I will not respond to posts or emails [ sorry ]

For those who may doubt my credentials insert netprophet@revenue.com and WIPO into Google.

Now please take note as this post is for everyone's benefit/protection.

As you can imagine in over 10 years of domain buying I have seen, heard and experienced most things, including purchasing large amounts of domains from most of the prominent registrars, but only recently have I accidentally discovered a flaw.

As you can imagine one of my strategies is to allow certain members of the public into my "club" and to purchase domains under the umbrella of my buying power [ $3.65 ] unfortunately this has backfired recently when 2 of over 45 refills at Enom [ in other words $200 from a total of $3,670 ] were charged back by the credit card holders.

Enom's reaction was swift, abrupt, illegal and void of any normal business etiquette. Their in-house lawyers, namely Christine Graf and Martin Garthwaite blocked my access to all of my domains at Enom, over 1,000 all because of a $200 chargeback. They also demanded that I and my fellow partners sign documents to ensure that the remaining 43 refills [$3,470 ] were not going to be charged back by us ? why would we as it was only ever our intention to purchase domains and have access to them via Enom's website.

Leaving out a lot of unnecessary detail it transpires that Mr Garthwaite accidentally revealed that ENom could not do anything if any credit card transaction ever made to them was charged back !! they have no alternative but to refund the card holder at the credit card company request. In addition they are charged a $70 fee for each chargeback they incur by the CC companies.

As you must all be aware the profits in the domain name business are small. Enom pay what I pay for a domain, so they rely on scams, like Iregistrarions [ a ENom reseller ] or various marketing strategies to make their profits.

Our reaction when the Enom lawyers decided to start making business decisions of behalf of Enom direct to us [ a client ] was to threaten that unless they immediately allowed access to our domains [ by the way we did repay the $200 that had been charged back ] we would CHARGE BACK ALL OF OUR TRANSACTIONS.

Well Enom's response said it all and proves my point beyond doubt, they REFUNDED all of our payments to us immediately, in fear of us charging back those transactions and them not only suffering the lost of revenue , but the charge back fee per transaction from the credit card company and possibly loosing their ability to process any credit cards at all !

Imagine - the end of Enom .

So the moral of this true and up to date story is IF ANYONE wanted to cause havoc to this industry then we would simply all just have to charge back any credit card transaction, no matter when it was made .... There is no mechanism for these registrars to counter the claim, there is no appeal procedure then can exercise, if the credit card company charges back, that's it.

SO imagine how many charge backs Iregistrations must have incurred with their scam ? no wonder they were forced to change their name to EZInames [ same company ] read this small print when registering at EZInames [ which comes at the very end of the registration process ] " If you wish to cIf you wish to cancel them you can by simply logging into you account. There is absolutely no obligation to keep these services active. To continue these services simply do nothing and they will remain active. An amount of $599 will be charged to your credit card annually in advance for these services after the free trial ends should you elect to keep them active. There is absolutely no obligation to keep these services active, if you cancel them during the 7 day free trial you will not be charged anything for them. We can only offer this setup and trial for new accounts with ezinames not second third and subsequent domains. Cancel them you can by simply logging into you account. There is absolutely no obligation to keep these services active. To continue these services simply do nothing and they will remain active. An amount of $599 will be charged to your credit card annually in advance for these services after the free trial ends should you elect to keep them active. There is absolutely no obligation to keep these services active, if you cancel them during the 7 day free trial you will not be charged anything for them. We can only offer this setup and trial for new accounts with ezinames not second third and subsequent domains. "

Don't be taken in by the free domain offer the same applies.

So let me make this very clear... if anyone or your credit card companies tell you they can not charge back a charge that is not correct and against their own policies. You can, as the "seller" has no signed receipt by you, and in today's internet age you would think that credit card companies would protect their merchants but they do not. If the seller of any product does not have your signature you have the ability to dispute or charge back that payment, end of story, period.

Armed with that knowledge can you imagine how many people who saw themselves as domain collectors or domain entrepreneurs, may now decide it would be better to have the funds back than have the domains ? think about it ?? you may have had use of the domain for a year or so and now if you wanted you could get your money back.

Finally do not use PayPal to buy domains, as they have a 30 day period, and if you have not complained by then they say you cannot. I am challenging that right now as like many people I use a credit card to top-up my PayPal account , so I will charge back those payments I made to PayPal.

Mr Paul Stahura the CEO and founder of Enom , hides behind his desk and allows in-house lawyers to ruin his business and fraudulent people/companies to act as resellers like Iregistrations and EZInames. think about that also , it's better for Enom to let the reseller do the illegal stuff and take the credit card companies flack than them directly, hence the reseller network.

Also beware DIRECTNIC [ same tactics as the above]

Regards to you all

THE NETPROPHET

They have a knew name now : Ezinames...
They got me too. I never sent the fax with all my credit card details, but it does not make much difference, they got everything already (you can see it in your account).
I thought only the banks had access to the full CC number.
I cancelled hosting, and they charged me 599USD anyway.
I think they are plain thieves and should be put to jail.
The whois through GoDaddy says that my domain name was registered by Ezinames. How can such people be ICANN accredited!?!
They pretend they are from Australia but their domain registration details state an address in NY USA. And the fax number is in Manhattan...
Maaaan I'm so pissed off!
What does chargeback consist of?

Contact your credit card company is it not difficult and tell them this is an unauthorized charge.

Enom are the ICANN accredited company that allow this company to sell their products...

I got an Email from Ezinames the other day, same old "$5.95 domain" trick.

ba JESUS!!!

$200 chargeback, then making you sign more papers to promise you won't do that for all your domains?

I could tell, that must be VERY annoying. I manage all my domains, and customer domains from various registrars.

Godaddy, 1and1, hostway, namecheap, enom. maybe 20-30 domains in each?

I was scammed by iRegistrations when I bought a .net domain from them almost a year ago. I complained to my credit card company, cancelled my card AND account that was linked to my card, and eventually managed to get my cash back.

However, shortly after the successful refund of my money, I did a WHOIS check and found that my domain was now registered to "Peter Jacobs" of "iRegistrations".

This should NOT have happened, especially since I had paid for the domain (the amount refunded was only for the wrongful amounts they had billed me for "extra services" which I'd made sure to cancel beforehand but was still billed for anyway, and not even a month apart!).

So I thought maybe I'd log into my account and see what the heck was going on. That's when I found out iRegistrations "no longer existed", or so it seems. Visiting "www.iregistrations.com", I was redirected to "enom.com". How interesting, I thought.

So now, apparently, I had NO MEANS at all of regaining control over my domain, something I had rightfully paid for. No e-mail had been sent to me either prior to iRegistrations' disappearance, that they were going to "close down". Hence my account had just disappeared overnight together with their site.

While I pondered over "what now?", a few days later I received an e-mail from eNom, which surprisingly had my e-mail address. I have never ever had any dealings with eNom, so go figure out how they got my e-mail.

The e-mail eNom sent me is as follows:

"Your domain name www.---.net has recently expired and is in an extended redemption grace period with the registry. I didn't know if you were having difficulty renewing the domain name, so I thought I would email you. Just wanted to check to see if this was a name that you wanted to renew. If so please email me so that I can send you instructions on how to renew. If there are other domain names that are in the same status I will send you a separate email."

Voila. The plot thickens doesn't it? First, I buy a domain name from iRegistrations. It then fradulently charges me for "additional services" I made sure NOT to procure. I get a refund through my bank. iRegistrations then "disappears", and my domain name gets a new ownership. I am then e-mailed by eNom, who mysteriously has my e-mail address, and asked to renew MY OWN DOMAIN which had supposedly expired (it had not, incidentally).

So I e-mail the eNom staff who sent me the mail and tell him the whole story about what happened with iRegistrations and how I can regain rightful ownership of my domain.

He replies:

"Looks like your domain name was registered with iregistrations.com which is no longer in business.

To renew the domain name(s) directly with eNom, simply go to the website www.enom.com and create a login account. Once you have created a login account, please email me your eNom login ID along with the domain names that you would like to place in the account. I will then initiate the transfer and renew the domain name(s) for you. The charge is a discounted rate of only $14.95/yr per name. Please specify the length of years that
you would like to extend your registration for in your email.

The domain name(s) will then be under your management and control."

$14.95 eh? OK. It's all becoming clear to me now. So, iRegistrations and eNom could very well be one and the same company. iRegistrations IS eNom. eNom IS iRegistrations. And this is why:

1) Setting up "iRegistrations" would allow them to scam customers through the iRegistrations way that everyone has become so familiar with. The hidden cost, additional services thingies and such.

2) If they couldn't scam customers that way (i.e. if those customers asked for refunds through their credit card companies), they would hijack those customers' domains and tell them iRegistrations had gone bust and their domain was now under eNom's control, and that if they wanted to get their domain back, they would have to pay eNom to get their names "transferred" over to eNom so they could log in to eNom with a proper account and regain control of their domain.

So, they are guaranteed to make some money either through method #1, else method #2.

Unless of course, customers aren't willing to pay the "discounted rate of only $14.95/yr per name" for the "transfer" of their domain to eNom. Like me.

I was e-mailed by eNom again another time asking me to create an account and pay the fee so they could "transfer" my domain over and I could regain control over it. I ignored it. Anyway, the domain will expire soon. They aren't getting another cent out of me.

So, just to make you aware. Since it's the Net and no one can see or verify who really owns something, that "Peter Jacobs"/"iRegistrations" is probably either eNom itself, or in cahoots with them. Beware of eNom.