March 22nd, 2006, 11:36 PM
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Calvin's Mother.
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Join Date: Mar 2004
Location: Houston, TX
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Outsourced Support - Legal Discussion
I have been talking with some friends about starting an outsourced technical support business, and it's looking very promising. While I'm not so concerned about the business model itself, I am concerned about any legal issues with it.
I've been working on outlining the idea, and my "Legal Preparation" section current looks like this:
Code:
3.Legal Preparation
---------------------------------------------------------------------------
* Liability Release
* Warranty Disclaimer
* Refunds
* Rights and Limitations
* Transfer of Account
* Account Termination
* Copyright
* Scope of Support
* Privacy
My goal is to expand on each point and eventually form an in-depth disclaimer/EULA of sorts, but I'm worried that there may be more points that I am missing.
Do you folks have any input on this particular topic? What sort of legal issues could arise from a technical support business, and what should I prepare for?
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Last edited by Skudd : March 22nd, 2006 at 11:38 PM.
Reason: Typo correction - It's late and I'm tired.
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