#1
  1. Plays with fire
    Devshed Beginner (1000 - 1499 posts)

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    having problems transferring a domain


    Hi--

    A client of mine is leaving a service that manages his domain name and has a new host established.

    The service has unlocked the domain and given him the code. Now, the new host who is trying to manage the domain, sent an email to the admin contact with a code, but the current service is saying nothing arrives.

    Any ideas how to get this moving?
    “Be ashamed to die until you have won some victory for humanity.” -- Horace Mann

    "...all men are created equal." -- US Declaration of Independence
  2. #2
  3. Lazy Moderator
    Devshed Supreme Being (6500+ posts)

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    If they have to do this over email then you're kinda stuck until they go through. Maybe the new host can call someone at the old host instead?
  4. #3
  5. Plays with fire
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    I've been through this with two clients now.

    There is no other way besides emailing the admin contact. Can't be done over the phone.

    Each time, the emails were never received. The whole thing just smacks of corruption, IMO. The current registrar doesn't want to give up ownership.
    “Be ashamed to die until you have won some victory for humanity.” -- Horace Mann

    "...all men are created equal." -- US Declaration of Independence
  6. #4
  7. Lazy Moderator
    Devshed Supreme Being (6500+ posts)

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    Yeah, it's sounding like that...

    A certified letter from a lawyer's office to the registrar's mailing address might help.

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