August 11th, 2004, 10:29 AM
HP 970Cxi and 950C are leaking ink
I have 2 Printers at work: HP 950C and a 970Cxi. Both started leaking
black ink out of a sudden. This happened on two different occasions.
The printers weren't standing next to each other. The leak occurred
while both printers were "resting" meaning not while printing
something. Both printers use only original HP cartridges. The printers
weren't tempered with prior to this incident - no one tried to open
them, disassemble them, rock them or tilt them etc. The whole area
under the ink cartridges if full of ink, which flowed rather fast to
the whole bottom of the printer (since no one noticed this internal
leak until ink actually spilled out of the printer).
Does anyone know anything about this? I looked at the ink cartridges
and it look rather naïve (no broken parts, no access ink on the head's
I will be thankfull for every answer, Dekers
You haven't tried, you haven't lived
August 14th, 2004, 08:10 AM
This is from the HP site about their ink cartridges:
"The cartridge is then placed in a filling machine. We are very careful not to over fill. If over filling happens. This may make the cartridge leak though the head of the ink jet. Which could harm the ink jet. The machine delivers 44 - 45ml of ink into the cartridge. We put a few extra ml of ink in the cartridge so that when testing we know that we can test several test prints. After it passes the testing phase. It has between 42ml of ink. After it is filled it is taken out to the testing area"
Could be that this particular batch of cartridges were overfilledas stated above, but not enough test pages were printed off, leave just a sight overfillage causing the leak. Either that or your office ambient temps were a little too high, and could have caused the leakage...
January 7th, 2008, 09:38 PM
I've got the same problem
9:37 PM 1/7/2008
Ijust noticed this thread is 3 1/2 years old! Anyway, thanks for your feedback. I too am now
having the same problem with a four year old HP952C printer. It leaked black ink in the area
to one side, at the bottom of the printer, over which the cartridges rest when the printer
is off. I bought the cartridges at an Office Max type of store, and don't think they were recycled.
I'm trying to clean it now. It's a mess, as the ink seems to have dispersed over the whole
undercarriage area and is coming out at the seams. I can't find an assembly/dissassembly
pictorial or graphic anywhere -- not in the HP website "manuals," nor on the one on my CD
from HP, so I can't really get at it.
I'll check here later & post my solution when I clean this out & see if it works.
Last edited by NEWBY3; January 7th, 2008 at 09:41 PM.
February 24th, 2008, 10:53 AM
I started noticing the ink leaking from my HP DeskJet 970 Cse and found there the container was full of ink under where the cartridges rest.
That ink pan is huge and was filled to the top.....what a waste.
OK the link is blocked for some stupid reason but it's a forum on fixyourownprinter.com that I found while looking for a solution.
My solution didn't go as far as they did...I just removed the two torx screws, released the plastic tabs to remove the entire plastic outer cover and paper towel blotted out the ink. It was a big mess but I cleaned everything and it works like new again.
Again they won't let the link go through but it's called Dissertation on HP DeskJet repair which is located on repairfaq.org
August 9th, 2011, 09:26 PM
even though your post was 3 years old, it was new to me. That was the best description of the process to clean the spilled ink out of the bottom of my deskjet 952C I found. Mine was a little off from your notes, but worked great. My problem started when I let the printer go off level, what a mess. Thanks
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