pri slave not detected... secondary slave not detected..

HELP...
i just brought a new case from my computer.. and i got it put together for me.. at the shop they showed me that it worked

then wen i got home it wouldnt start up..
it would get to the boot up screen and say primary slave not detected... and then after like 20 seconds it said secondary slave not detected...
what should i do to fix my computer...

Thread moved.

I'd guess something was jarred loose when you moved the computer. However, if you aren't comfortable opening it up and checking the connections, take it back to the shop and have them fix it. You should have a warranty.

i am very comfortable opening it up. what wire do u think it would be ...

thank u so much dave i gave it a go and it was a success.
do u by anychance have an email address i can contact you buy if i have any other problems..
anyways thank you so much

how many wires should there be coming from the disk drive. so far i only have 2 one power and one big cable going in to the mother board..
i do remeber there being 3.. one small wire..
so wut should i do..

atapi not compatible

what does that mean..

A small wire? Ive seen these, where does it go? does it look like the small cables which go from your CD/DVD ROM/RW drives to your sound card?

(^^;?(To build your PC, you'd better remember names of parts a bit.)

You don't need to be in a hurry, just study a bit step by step. Having a look at some introductory sites or book. Because wrong connections easily damage something. Read the manuals well.

http://www.waterwheel.com/Guides/how_to/magnetic_drives/magnetic_drives.htm

Probably a jumper problem. Read megumi's link and google around to learn about ide channels and jumper settings.

The small wire you're thinking of is probably the sound connection, which goes to your sound card, or the motherboard if you have integrated sound.
As for email, post questions here. I don't do private help. (Unless you're willing to pay for it...)

The single wire that used to be connected to the drive was the hdd activity light connector. It's connected to the mobo now.

If anyone else runs into this thread. The messages pri slave not detected... secondary slave not detected.. might not mean a problem at all. If there is no slave drives (only one hard disk and one cdrom) then it is not an error. If you want to speed boot and get rid of these messages go into BIOS and under standard settings set the slaves to None instead of Auto (Auto will give the message and slow the boot a bit). I figure this sounds like persons problem as they say only two cables (1 ide and 1 power) where two drives would mean three cables (1 ide and 2 power).