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  #166  
Old June 13th, 2008, 06:12 AM
hatedellhell hatedellhell is offline
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vertical line I9300 part number

hello people out there...
those of you who have been lucky enough to get their faulty I9300 screens replaced - could you please, please, please post the part numbers affected? e.g., is it the K9922 or the K9975 that gets replaced?
anther question:
HOW is it possible to get on a Dell Chat without warranty???
thanks in advance to all of you.

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  #167  
Old June 29th, 2008, 03:00 AM
wils0nk3 wils0nk3 is offline
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Lightbulb Why Friends Don't Let Friends Buy Dells

I would suggest hooking it up to the external monitor to see if the laptop might be overheating and causing the onboard graphics chip to spaz out. If it comes up fine I would call it either a bad/pinched cable or bad display screen.

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  #168  
Old August 10th, 2008, 09:53 AM
robotsalot robotsalot is offline
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blue lines, red line, dashed yellow line?!

6 months went by after my first blue line, until the next lines started to appear. Within the next few months, more came.

I now have 4 lines on my 9400 screen. Two blue ones, a red one, and a yellow one that seems to come and go. This yellow line also seems somewhat responsive to whats on my screen and if I'm moving windows around across my screen. Often its even a dashed line!

So I tried following dells link here:

(link to 'Removing Display Assembly' manual for 9400 here)

that says I should remove my screen then put it back together. Unfortunately the instructions were too poor, and I got stuck trying to remove the bezel. It just wouldn't come off. But I reseated the cable that attached from the screen to the base.

The lines are still here. My guess is that its caused by "The most common type of failure that leads to lines on the display is an open circuit connection between the driver IC (flexible circuit board) and LCD glass."

But all lines appeared while my laptop hasn't left my desk for months.

Dell, you think you are saving money by not replacing our screens. But when my friends ask, 'why are there lines on your screen?', I just tell them the truth - 'oh, its a common problem with dell laptops.' You've lost several customers already. My previous Dell laptop had 2 dead pixels since purchase and the battery died within 2 years - not a good track record!

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  #169  
Old August 12th, 2008, 06:26 AM
Sweary Sweary is offline
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Oh dear...

I've a Dell Inspiron 9400 bought in April 06. They threw in a free screen upgrade - bugger - and now my beautiful shiny screen has two one pixel blue lines on it. No amount of pressing and cajoling will make them go, however, they did turn up just after I'd replaced the keyboard, which I spilled water on... perhaps there's a connection problem says she hopefully. Otherwise, I'll ring, point them here and hope. No wonder they were so keen for me to renew the warrenty... Still it's done 27 months before going tits up...

If I manage to fix it/get it fixed I'll keep you posted!

Cheers

Sweary

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