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    CD and DVD drive do not open


    Hi,

    The other day I got a computer which is four to five years old. This computer has a CD and a DVD drive. However when I press the open button of these neither one of them will open. They do not open from Windows (Eject option) either. I am sure they are connected and infect when I press the open button (or Eject from Windows) the drive does turn green.

    Does anyone know what the drives may have? Is it something fixable (example driver problems)? or they are to throw away?

    Regards,
    Sim085
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    Could be some burning software locking the drive. See if something is locking the drive, would not hurt anything to replace the drivers.

    It would be strange if both drives failed or both were jammed but you could try to manually get the drive open and see if something is crammed inside. Does it sound like it tries to open?

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    • sim085 agrees : Thanks :)
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    They could both be jammed if someone picked up the computer and turned it on its side while discs were in the trays. Stick a paper clip in the little hole above the eject button, that should release the lock catch and allow you to open it manually and remove any disc that might be in there.

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    • sim085 agrees : Thanks :)
    medialint.com

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    Originally Posted by medialint
    Stick a paper clip in the little hole above the eject button, that should release the lock catch and allow you to open it manually and remove any disc that might be in there.
    Wouldn't that break the drive??
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    No, that is what the hole is for.
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    I see lots of cd/dvd drives that don't open the tray, and every time it's been a drive mechanics problem. Sometimes the drive has been installed wrong putting pressure on the tray front. Usually since the computer I work on have been in a 'harsh' environment it's dirt in the gears.

    Drives are cheap I don't try to fix them.
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    Is there a disk in the drive? It is it DVD-(RW)? DVD-(RW) won't open automatically.

    Try ejecting from the command line. run > cmd and type:
    Code:
    eject [drive]:
    If that doesn't work, turn off your base-unit open it up and check the IDE and power cable's are connected to the drive correctly, I'd recommend using anti-static gloves.

    If none of the above worked take a flat-head screwdriver shove it in the gap between the tray and gently bend down until the drive opens (not recommend) this has worked for me in the past.

    REGARDS
    Last edited by The_Coder; August 17th, 2010 at 06:46 AM.
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    First of all thanks to everyone for all the help

    Originally Posted by medialint
    Stick a paper clip in the little hole above the eject button, that should release the lock catch and allow you to open it manually and remove any disc that might be in there.
    Ok, using this method I managed to open both the CD and DVD drive. There where no disks inside. The DVD drive still opens again when I press the open button. However the CD drive blocks again and I need to use the small hole infront to open it.

    At work they told me that CD and DVD drives use some "special" oil/greasefor the gears. Is this right? and can I but this from anywhere to lengthen the life of these two drives.
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    If the DVD works and the CD is giving you trouble then like Doug said, they are cheap ($20) just by a new drive. In fact, if you have a DVD drive do you even need a second CD drive at all?

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    • sim085 agrees : Actually no. You are right :)
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    May be help


    I think that there should be some problem like virus infection. And if does not exist then you have to remove CD drive from PC and then open it again by screw driver and clean that. May be this will work.

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    • AdamPI disagrees : No virus infection would prevent the physical button from working.
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    This is not a big problem. Just open one of the panel of your CPU and check the data cable as well as SMPS supply given to the CD ROM. Check if they are properly inserted into their socket or not. If they are not then insert it properly and restart your machine. If it doesn't works then observe your CD-ROM you will see a small hole insert a needle in it and panel will come out.

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    • jzd disagrees : Please read other's responses before posting the same thing.
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    There should be a pin size hole on the front of DVD, take a paper clip and push it in the hole, it will eject your DVD drive.

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    • MrFujin disagrees : Don't post what have already been told and tried out
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    I have faced the same problem last month.
    Than I got changed CD Drive's belt.
    Now it's working fine.

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