My left arrow broke on my labtop keyboard. The retainer broke as well. I read some tutorials on how to fix and one suggestion was to use another key.
So I removed the key(print key) but now need to remove the retainer.
I wasn't scared to move the key because it was shown in the video, but no seems to remove the retainer.

I get one chance at this, so can anyone help?
As far as my print key goes...I'll either ignore it or try to glue it on. I'm never going to use this key since I don't even have a printer. Plus the key works anyways since it has the button, just not the key.