July 19th, 2011, 12:37 PM
Sybase installation - SQL Advantage cannot login
I am not sure if this is the right place to post this issue.
We have an issue running SQL Advantage after installing Sybase on new machine. We have installed it properly without any error, but when we try to login in SQL Advantage, it does not give any response after clicking the button. There is no error and another thing I have noticed is still you can click the button again and even the cancel button.
BTW, the enterprise manager is working fine, no connection issue. We have tried to reinstall it many times and no luck.
Here are the details:
new Window server machine: Windows Server 2008 R2 Standard, Service Pack 1
Sysbase version: 12.5.2
Here is the error in Windows Event Log:
Application name failed: sqladv.exe, version: 18.104.22.168, stamp date / time: 0x3f4296b1
Name of the module failed: sqladv.exe, version: 22.214.171.124, stamp date / time: 0x3f4296b1
Exception code: 0xc0000005
Misuse of failure: 0x000194a0
Process ID failed: 0x424
Date / start time of the application failed: 0x01cc46229d06a234
Faulting application path: C: \ sybase \ sqladv-12_5 \ sqladv.exe
Path faulting module: C: \ sybase \ sqladv-12_5 \ sqladv.exe
Report ID: 9bf308fa-b216-11e0-a39f-00155d010900
Thanks in advance.