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Heeeeelllpppp

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  #1  
Old September 23rd, 2001, 11:49 AM
olila olila is offline
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Exclamation Heeeeelllpppp
I have a mysterious problem!

When ever I try to send mail via my mailserver or try to connect to a smtp-server outside my network or my smtp server tries to deliver mail, I get a timeout Error 10060.

I can:
Send mail inside the network
Send mail to the network from outside

I cannot:
Send mail out of the network

I have tried to turn off the firewall - it didn't help.

What could be wrong?

Thx for your time.

I'm living on a win2000 platform, the mailserver is from agrosoft, but I don't think that is the problem.
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Last edited by olila : September 23rd, 2001 at 11:53 AM.
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  #2  
Old September 24th, 2001, 10:47 PM
pieux pieux is offline
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Is your mail client configured to use a proxy server?
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Old September 25th, 2001, 06:31 AM
olila olila is offline
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No, it is not.
And the same is true for the mailserver.
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Old September 25th, 2001, 08:16 AM
pieux pieux is offline
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And when you disable the firewall software, you also cannot connect to other SMTP servers? Have you tried pinging them? Are you able to do that?
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  #5  
Old September 25th, 2001, 01:25 PM
olila olila is offline
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ping is ok.

All other net communication is working.
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Old September 25th, 2001, 02:49 PM
pieux pieux is offline
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If you can ping the mail server, but can't connect to it via the SMTP or POP3 ports, then either you have software blocking your access to those ports (the firewall), or your mail client is not configured properly, or the SMTP or POP3 servers are not running.

Given that you can ping the server, I can't think of any other possibilites.
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Old September 25th, 2001, 03:02 PM
olila olila is offline
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Email client is configured correctly.
Software program that blocks.... hmm not firewall could something else.. How do I detect that?

Thx for your time.
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  #8  
Old September 25th, 2001, 03:14 PM
pieux pieux is offline
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Well, I think you've already detected as much, considering your symptoms. Look at the installed software on your computer and see if you can find anything along those lines. Also look for things that are supposed to "protect" you from outside intrusions. Finally, check with your Network Administrator (or if you don't have one of those, your ISP). The "block" could occur either on your computer, at your Internet Service Provider, or anyplace inbetween. There's no cookie-cutter method for troubleshooting this; you just need to eliminate variables, one at a time.
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