
February 27th, 2002, 08:23 PM
|
 |
Banned ;)
|
|
Join Date: Nov 2001
Location: Glendale, Los Angeles County, California, USA
|
|
|
Program with the most eye-candy, but not much else?
Well guys, I'm sure we've all seen programs that have a lot of flash, but not much else. So which is the absolutely worst program you've seen of this kind?
I encountered my personal favourite at the last company I worked at. We wrote programs to manage back offices at several leading gas stations in the Americas mainly. Since we worked with several companies, our product could interface to several Point of Sale (POS) devices (a.k.a. cash register). One of the major POS manufacturers had come out with this new product based on an Intel Platform running on Windows NT and we were going to demo with it for an upcoming trade show. So they sent us a beta version of their product along with the hardware (a P233 box, which was pretty high end hardware at that time). The product was written in VB and I had my first premonitions when I talked to one of their programmers and discovered that she really didn't understand too many programming concepts (or databases for that matter). Then again, this was around the middle of the dot.com boom and "programmers" were being snapped up real quickly. Anyways, when I double clicked on the program icon to start it up, it took 23 minutes and 12 seconds (that's no typo and I used a stop watch!) for the program to launch! The program had some really nifty contoured buttons and a huge Microsoft Agent that looked like a gas pump with a face on it (took up a third of the screen and all it did was produce occasional speech balloons -- this thing put that annoying paper clip to shame!). All the screens had beautifully rendered backgrounds with big round buttons.
The problem -- the usability sucked big time! When I tried to ring up products on the register, I had to go into another screen to select each product. This screen took something like 10 seconds to come up and I had to do this for every product I wanted to ring up (did I mention that the only way to select a product was to scroll down this huge list in a combo box). Hitting the totals key would cause it to pause for another few seconds while it rendered an animation of a printing receipt on the screen before printing the real thing! Some of the buttons could only be pushed by using a mouse, rather than using the keypad. The gas pump would occasionally pop tips up in a huge speech balloon over some of the useful information on the screen. You must be getting some idea of the frustrations I felt here!
Anyways, I told our sales rep that he'd have to be crazy to demo this thing with our product. So he called the manufacturer up and told them about our problems. Their solution -- luckily Intel had released a new P300 (or P333?) processor and so they quickly shipped us a PC with a faster CPU and told us to swap the hard disks! I think we ended up sending this thing to the trade show, but the only thing they did was display the startup screen and claim that our product interfaced with it!
I think they have improved the product significantly since that trade show, but their beta version probably rates as the worst program I've ever had to work with. Anyone else have any interesting experiences like this?
Last edited by Scorpions4ever : February 27th, 2002 at 08:29 PM.
|