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    Registered User
    Devshed Newbie (0 - 499 posts)

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    Dec 2013
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    Troubleshooting Chromecast

    I bought the thing and plugged it in, but can't seem to get it working.

    TV shows "My setup name is ChromecastXXXX"

    I run the set-up program, and it SEES the device, as it knows its name - "ChromecastXXXX".

    But I always get this message:

    "We can't seem to connect to your Chromecast. Make sure your Chromecast is powered on and nearby and you are not on a VPN"

    Now, I have CenturyLink DSL. My system is Win7. My connections are "Home" not "Public".

    Any ideas?
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    Contributing User
    Devshed Novice (500 - 999 posts)

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    Oct 2009
    Nebraska, USA
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    have you tried turning OFF the Firewall on your PC while doing the install? ..as it may be that a port is being blocked , that is needed for the connection.

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