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    Talking Customer Relationship Management php software


    Hi

    Im looking for a really good CRM Suite written in PHP.
    I would need a Sales, invoice, helpdesk, project management, etc.
    Do you guys know of any?
    Free opensource would be great but Im willing to pay for a really good one.
    Im looking for something userfriendly and easy to manage.

    I have searched on here and on Google, and found some CRM but I would rather ask someone here with good experience on this.

    Oh and this is what the client is asking:
    Im looking for a CRM with most of these, so I can minimise my programming.

    1. Sales Module:
    a. Client Call Sheets
    b. Sales generation, tracking and reporting
    c. Escalation to senior personnel of critical event

    2. Contact Management / Database:
    a. Physical, Postal and telephonic details of customers and key persons
    b. Major events calendar for key persons

    3. Administration:
    a. Reporting of administration functions
    b. Invoicing
    c. Workflow facilitation between staff members
    d. Escalation to senior personnel of critical events

    4. Project Management:
    a. New and existing projects
    b. Escalation of critical events
    5. Helpdesk functionality:
    a. Call logging and tracking
    b. Report generation
    c. Escalation of
    6. User Level Security:
    a. Employee logins
    b. Customer logins
    c. Logins will determine user functionality

    Thanks
    Last edited by bonechair; June 8th, 2005 at 06:57 PM.
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    Well....
    I'm also looking forward to a CRM tool which can help manage my customers.
    Freeware is prefered.
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    lost in a world of ideas
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    this is something which ive been looking at too. any info would be v gratefully recieved

    thanks
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    Hello,
    I also have to deal in online customer management and for quite sometime and i have been using Customer Relationship Management Software . It is useful in case of a large database.
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    sugarcrm is a popular opensource system, but if you want a full stack CRM, you probably want something like salesforce.com

    they do everything - charge for it too!

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