March 27th, 2007, 03:06 PM
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Bellevue WA, USA
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Join Date: May 2004
Location: Bellevue Washington, USA
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What version of InstallSheild are you using? You've probably already got help with this at the InstallSheild web site but ...
You really haven't provided enough information for anyone here to help you much with this issue. Do you see any error messages? What about the event log? Is the executable the only file being left behind? Have you tried a restart? Do you have custom code being run during the install/uninstall?
The usual cause of this is that the application is running when the uninstall happens and the executable can not be deleted because it is in use. Depending on how you configured the install project, the file can be deleted after the next reboot. I think there are a number of options.
I seem to recall that you can mark files to be left behind on uninstall (supports leaving user preference/config files in place). Perhaps it has been so marked?
You really haven't provided enough information for anyone here to help you much with this issue. Do you see any error messages? What about the event log? Is the executable the only file being left behind? Have you tried a restart? Do you have custom code being run during the install/uninstall?
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It's not always a matter of what you can do with a language, but whether you should. [JwD]
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