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Live Web Chat for Customer Service?

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Live Web Chat for Customer Service? Development Software forum discussing tools designed to make managing your website easier, including statistical, tracking, ecommerce, and content management solutions.

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  #1  
Old July 31st, 2005, 04:13 PM
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Live Web Chat for Customer Service?
I searched far and wide and couldn't find anything i'm really interested in. Is anyone using an open source Live Web Chat module for their website? What im looking for is for my customers to be able to click on a 'live chat' link on my site and bring up a window that will automatically notify me on my computer (separate from the server) of a message (could be by Windows Messenger, MSN messenger, or AOL Instant Messenger, doesnt matter, as long as its one of these). Ive found several, but they are 100% web based, id like one that will integrate with one of the above messenger services. Anyone know of any off hand?
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Old August 1st, 2005, 12:14 AM
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Bump. Any ideas?
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Old August 16th, 2005, 06:12 PM
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www.boldchat.com - they have a free desktop program?

I don't know of any that integrate with live chat programs, but I think that's the closest you will come to it .

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Old August 21st, 2005, 07:27 PM
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Check out Jive Live Assistant -> http://www.jivesoftware.com/products/

However, it's not open source.
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