November 7th, 2011, 12:47 PM
Tracking connection speed at the individual level
Google Analytics offers the ability to track users' connection speeds at the macro level. Are there any tools or services (free or paid) that allow tracking at the individual level?
For example, I am getting periodic performance complaints that cannot be replicated. A possible cause could be connection speed. However, simply asking the customer their speed is not reliable. They often don't know the answer or their speed at that particular time is poor. I need real data to analyze.
Thanks for the suggestions.
Last edited by ebakunin; November 7th, 2011 at 02:19 PM.
November 7th, 2011, 10:42 PM
It is possible to measure the approximate speed of an individual user's connection, but it's not something you would want to do automatically. In order to get an accurate reading you would need to transfer at least several megabytes of data.