Customer Relationship Management php software
Im looking for a really good CRM Suite written in PHP.
I would need a Sales, invoice, helpdesk, project management, etc.
Do you guys know of any?
Free opensource would be great but Im willing to pay for a really good one.
Im looking for something userfriendly and easy to manage.
I have searched on here and on Google, and found some CRM but I would rather ask someone here with good experience on this.
Oh and this is what the client is asking:
Im looking for a CRM with most of these, so I can minimise my programming.
1. Sales Module:
a. Client Call Sheets
b. Sales generation, tracking and reporting
c. Escalation to senior personnel of critical event
2. Contact Management / Database:
a. Physical, Postal and telephonic details of customers and key persons
b. Major events calendar for key persons
a. Reporting of administration functions
c. Workflow facilitation between staff members
d. Escalation to senior personnel of critical events
4. Project Management:
a. New and existing projects
b. Escalation of critical events
5. Helpdesk functionality:
a. Call logging and tracking
b. Report generation
c. Escalation of
6. User Level Security:
a. Employee logins
b. Customer logins
c. Logins will determine user functionality
Last edited by bonechair; June 8th, 2005 at 07:57 PM.
July 22nd, 2005, 06:29 AM
I'm also looking forward to a CRM tool which can help manage my customers.
Freeware is prefered.
August 23rd, 2005, 10:19 AM
this is something which ive been looking at too. any info would be v gratefully recieved
January 4th, 2010, 06:14 AM
I also have to deal in online customer management and for quite sometime and i have been using Customer Relationship Management Software . It is useful in case of a large database.
February 6th, 2010, 10:14 PM
sugarcrm is a popular opensource system, but if you want a full stack CRM, you probably want something like salesforce.com
they do everything - charge for it too!