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DNS error

Discuss DNS error in the DNS forum on Dev Shed.
DNS error DNS forum discussing issues, servers, and configurations. The Domain Name System (DNS) is what the Internet uses to translate website names into IP addresses.

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  #1  
Old November 10th, 2003, 05:07 PM
sparklenfade77 sparklenfade77 is offline
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DNS error
First let me say sorry I'm sure this question has been asked before here but I've tried looking through all the post and found it very time-consuming...

Here's my problem the site works fine when you type in http://website.com but i get a server error when you try to type http://www.website.com I've gone over the dns file and compared to others that work fine and i can find no difference... Its prolly so obvious and i just keep missing it... heres the dns info....

;
; Zone NS records
;

@ NS ns1.domain.com.
ns1.domain.com. A xxx.xx.xx.xxx
@ NS ns2.domain.com.
ns2.domain.com. A xxx.xx.xx.xxx

;
; Zone records
;

@ A xxx.xx.xx.xxx
www CNAME website.com.

What is the problem can anyone help?
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  #2  
Old November 10th, 2003, 06:48 PM
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SilentRage SilentRage is offline
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Try to change your CNAME record to this:

www CNAME @
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Send me a private message if you would like me to setup your DNS for you for a price of your choosing. This is the preferred method if your DNS needs to be fixed/setup fast and you don't have the time to bounce messages back and forth on a forum. Also, check out these links:

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  #3  
Old November 10th, 2003, 06:50 PM
cconstantine cconstantine is offline
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more likely a problem with your web server...

If you can verify the DNS resolution (with tools liek 'dig' or 'nslookup'); that both 'domain.com' and 'www.domain.com' both return the correct and same IP. Then your web server is behaving differently. Very common problem with virtual hosting.

qild guess: If you're using apache for hosting, make sure your virtualhost contain has a
ServerName domain.com
ServerAlias www.domain.com
[or you may swap the values if you like]

-c
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  #4  
Old November 10th, 2003, 06:52 PM
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It is unlikely to be a webserver problem. Even if you don't explicitly say the serveralias it will default to the first virtual host (if virtual hosts are used) otherwise the main site if they aren't used.
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  #5  
Old November 10th, 2003, 07:01 PM
sparklenfade77 sparklenfade77 is offline
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Alright tried changing www CNAME @ and didnt help
nslookup is seeing the right ip for the www.domain.com

Any other suggestions?
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  #6  
Old November 10th, 2003, 11:04 PM
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yeah, tell us the real domain and we wont' have to work in the dark trying to help you.
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  #7  
Old November 11th, 2003, 03:17 AM
sparklenfade77 sparklenfade77 is offline
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shore-interactive.com
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  #8  
Old November 11th, 2003, 08:10 AM
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aha, so you literally meant it returns a server error. This is definately a webserver configuration problem. With the exception of the SOA record, the DNS is properly configured.

This may be a DNS forum, but since I was wrong about it not being a webserver problem, I'll help ya with your apache config as well. Please copy the httpd.conf file into your website directory and post a link to it so that I may go through and find out why you have this problem. It may be similar to what "cconstantine" said but after seeing the config I can give you more detailed help.
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  #9  
Old November 11th, 2003, 06:33 PM
sparklenfade77 sparklenfade77 is offline
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ummm its not and apache web server i'm running... its the iis server...
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  #10  
Old November 11th, 2003, 06:36 PM
sparklenfade77 sparklenfade77 is offline
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Sorry didnt mean to sound like a smart *** lil kid ... I'm tired and frustrated that I can't fix this by myself... sorry if i sound ungrateful

gina
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  #11  
Old November 11th, 2003, 09:53 PM
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oh, IIS huh? I'm sorry. You may have to take your question to the IIS forum.
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