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  #1  
Old March 29th, 2004, 11:31 PM
Imago Imago is offline
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Mysterious Domain Forwarding

Three days ago I have registered a domain with Hostway, next day it got globally propagated, and about 10 hours ago the domain (sharing one IP - assigned to ns2 - with ten other sites) spontaneously started redirecting all queries to the site bearer of the IP of the ns1. A second, 404.shtml redirection brings the query to another site.

Here is what happens:
http://www.serversold.com

The redirection file is placed in the root of the ns1 IP associated site - vsdp.net, - and the final target is vdsp.net. There is no whatsoever redirection file placed in the root of the starting SS domain. In fact, it works here

http://www.serversold.com/~server/

The possible candidate causes of the issue are:
1. Different TTLs (86K and 172K)
2. All started immediately after a new httpd.conf was initiated (might well be irrelevant).
3. Any other cause - please, suggest!

PS. Explaining cause 1:
In my server's DNS Zone TTL have been set to 86200, while in parent TTL's (of the registrar) were 172400. I have changed my TTL to comply with my parent nameservers.

Perhaps I should wait 48 hours for the changes to take effect...

Please, advise, if you have encountered the same issue.

Thanks

Last edited by Imago : March 29th, 2004 at 11:38 PM.

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  #2  
Old March 30th, 2004, 04:34 AM
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SilentRage SilentRage is offline
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These kind of problems are always the webserver's fault. Here's the HTML I get when I telnetted to your webserver port and make the request for the root file.

<TITLE>Orientalia</Title>
<META HTTP-EQUIV="Refresh" CONTENT="0; URL=http://www.vdsp.net">
<TBODY>
</TBODY>

So there's a file somewhere on your machine with those contents which cause a redirect. There's a few possible ways this file would be returned to the client.

#1) There was a 404 (Not Found) error since there is no file in the root directory that matches the "DirectoryIndex" directive AND you have 404's redirected to the above file by using the ErrorDocument directive.

#2) There was a 403 (Forbidden) error since the <Directory> "options" directive disallows "indexes" AND you have 403's redirected to the above file by using the ErrorDocument directive.

#3) There is no virtual host for "www.serversold.com" and the default virtual host returns the above file.

#4) The virtual host for "www.serversold.com" has a invalid "DocumentRoot" path which may have caused ErrorDocument redirection, or is pointing to a directory with the above file in it.

This is just the beginning of all the possible reasons why things may have gone wrong in your httpd.conf configuration.
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  #3  
Old March 30th, 2004, 05:36 AM
Imago Imago is offline
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Thank you, SilentRage

1. The 404.shtml file is on another domain, let's call it site2, and it redirects all requests to site3. There is no 404 document on site1, it is the domain that is being automatically redirected to the master domain, which is associated with site2.

Site1 resolves correctly to its shared IP

2. the same happens with non-index files, if I got you properly.

3. This is a possible answer. But the DNS entry for the serversold is there, and the cPanel says
Disk usage 4.21 Megabytes
SQL Disk usage 0.46 Megabytes
Disk space available 995.79 Megabytes

BUT, wait a moment, the serversold is not listed in the WHM accounts list. So, this is the problem. Thank you!

Now, how to restore the account without breaking the rest of the settings. I can modify this account, tweak its DNS, IP, etc., but it is not listed in the master list.

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  #4  
Old March 30th, 2004, 05:57 AM
Imago Imago is offline
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So, for some strange reason, two of my accounts have been turned inactive. I have activated them again and now everything is OK.

Thanks a lot for your answer, SilentRage!

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