
December 18th, 2012, 11:53 AM
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Registered User
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Join Date: Dec 2012
Posts: 1
Time spent in forums: 1 h 17 m 55 sec
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Need DNS troubleshooting help
We have one domain that our server cannot connect to
; <<>> DiG 9.3.4-P1 <<>> boe.ca.gov
;; global options: printcmd
;; connection timed out; no servers could be reached
I can query some other servers and retrieve the information such as
$ dig @8.8.8.8 boe.ca.gov
; <<>> DiG 9.3.4-P1 <<>> @8.8.8.8 boe.ca.gov
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59290
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;boe.ca.gov. IN A
;; ANSWER SECTION:
boe.ca.gov. 3774 IN A 134.186.249.87
;; Query time: 47 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Tue Dec 18 09:18:04 2012
;; MSG SIZE rcvd: 44
I can query ca.gov successfully from our servers.
Looking at this a little more the Authoritative servers for boe.ca.gov are
ns5.net.ca.gov
ns6.net.ca.gov
ns7.net.ca.gov
I can query ns6 with dig but not ns5 or ns7. All I get is “connection timed out; no servers could be reached”. I assume this could be my problem with resolving boe.ca.gov.
None of these servers respond to pings including ns6 and all traceroutes end in time outs(even ns6 that I can query).
Some suggestions please!
Last edited by mtbstb : December 19th, 2012 at 08:49 AM.
Reason: More info
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