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    Question Using an alternative server for mail.


    I hoping somebody could kindly help me.

    I am attempting to setup our web hosting account(s) to use a different server for e-mail.

    I am unsure which DNS records I need to change.

    Changing the MX record to the new server seems to work in that any new sent/received mail is coming through on the new server in cPanel's webmail client.

    However, on desktop email clients these are not sending or receiving. The desktop clients are setup to connect to mail.thedomain.com for incoming and outgoing mail - I suspect I need to change something her so that mail.thedomain.com is looking at the new server?

    Any help would be greatly appreciated.
    Thank you.
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    Add an A record pointing mail.domain.com at your mail server ip
    PHP FAQ

    Originally Posted by Spad
    Ah USB, the only rectangular connector where you have to make 3 attempts before you get it the right way around
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    Originally Posted by E-Oreo
    Add an A record pointing mail.domain.com at your mail server ip
    Thank you for your reply.

    I've added the A record as suggested but it doesn't seem to have any effect. New mail is still showing on webmail but not desktop clients.

    Is this a matter of being patient while the DNS change filters through (however, when I changed the MX record it was reflected almost instantly)?
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    If you ping mail.domain.com from your desktop machines is the request being sent to your mail server?
    PHP FAQ

    Originally Posted by Spad
    Ah USB, the only rectangular connector where you have to make 3 attempts before you get it the right way around

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