March 10th, 2003, 12:22 PM
client with problems using FTP
We have a European client that has problems connecting via FTP. They connect fine, but then when they go to download a file, get a "421 Service not available, remote server timed out." We are running Linux 6.2, latest WU-FTPD. Here is a clip of their FTP session:
Remote system type is UNIX.
ftp> cd www/
250 CWD command successful.
500 'EPSV': command not understood.
227 Entering Passive Mode (66,70,210,107,16,135)
150 Opening ASCII mode data connection for directory listing.
421 Service not available, remote server timed out. Connection closed
Is this a problem with EPSV? Do they need to enter passive mode? Any tips/help would be greatly appreciated.
March 10th, 2003, 03:29 PM
Could this setting in ftpaccess cause the problem?:
passive ports 0.0.0.0/0 4000 4500
If this is the problem, just trying to figure out if this is a needed entry, ramifications of removing it, problems with ipchains/iptables, etc...