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  #1  
Old March 10th, 2003, 11:22 AM
rmang rmang is offline
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client with problems using FTP

We have a European client that has problems connecting via FTP. They connect fine, but then when they go to download a file, get a "421 Service not available, remote server timed out." We are running Linux 6.2, latest WU-FTPD. Here is a clip of their FTP session:
---
Remote system type is UNIX.
ftp> cd www/
250 CWD command successful.
ftp> ls
500 'EPSV': command not understood.
227 Entering Passive Mode (66,70,210,107,16,135)
150 Opening ASCII mode data connection for directory listing.
....
get filename.html

421 Service not available, remote server timed out. Connection closed
---

Is this a problem with EPSV? Do they need to enter passive mode? Any tips/help would be greatly appreciated.

Rob M.

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Old March 10th, 2003, 02:29 PM
rmang rmang is offline
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Could this setting in ftpaccess cause the problem?:
---
passive ports 0.0.0.0/0 4000 4500
---

If this is the problem, just trying to figure out if this is a needed entry, ramifications of removing it, problems with ipchains/iptables, etc...

Rob M.

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