Connectiong but not seeing folders or files

I am new to this forum and want to thank you in advance for any help you can offer me.

Here is the log that I just got from SmartFTP that I am hoping can help someone help me unlock the mystery as to why I cannot view the directories and files on my client's server.
-------------------
[15:52:52] 220 Microsoft FTP Service
[15:52:52] USER travis06
[15:52:52] 331 Password required for travis06.
[15:52:52] PASS (hidden)
[15:52:53] 230 User travis06 logged in.
[15:52:53] SYST
[15:52:53] 215 Windows_NT
[15:52:53] Detected Server Type: Windows NT
[15:52:53] FEAT
[15:52:53] 211-FEAT
[15:52:53] SIZE
[15:52:53] MDTM
[15:52:53] 211 END
[15:52:53] TYPE I
[15:52:53] 200 Type set to I.
[15:52:53] REST 0
[15:52:53] 350 Restarting at 0.
[15:52:53] PWD
[15:52:53] 257 "/" is current directory.
[15:52:53] TYPE A
[15:52:53] 200 Type set to A.
[15:52:53] PASV
[15:52:53] 227 Entering Passive Mode (66,xx,xx,xxx,9,230).
[15:52:53] Opening data connection to 66.xx.xx.xxx Port: 2534
[15:52:53] LIST -aL
[15:53:05] 425 Can't open data connection.
[15:53:05] Automatic failover of data connection mode from "Passive Mode (PASV)" to "Active Mode (PORT)".
[15:53:05] PORT 192,168,8,2,13,101
[15:53:05] 500 Invalid PORT Command.
-------------------------

I have been able to connect to their server via remote desktop, they added my IP to thier firewall. I can connect with Dreamweaver, but not see directories and files. I cannot connect via IE, it appears to connect, but then denies me the folders and files.

I ftp all the time to other sites, at 3 different ISPs, so i know i can do it, I'm just having issues with this company, and of course it's a rush job that i cannot rush to.

Thank you again!!!!!!!

Steffany

Try again without passtive ftp ticked (i'm not sure where this is in Smart FTP, but in ie it's under tools, advanced).

I'm no expert here, but that's certainly worth a try until you get some better advice!

Good Luck,

James

I have tried that, and no luck. Thank you for the suggestion!!

steffany