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Unable to view contents in remote directory

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Unable to view contents in remote directory FTP Help forum discussing FTP practices, tips and solutions for problems with FTP on multiple platforms. File Transfer Protocol (FTP) was designed specifically for transferring files from one machine to another.

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  #1  
Old February 17th, 2008, 03:14 PM
Wilkins Wilkins is offline
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Unable to view contents in remote directory
I'm not sure how much help I'm going to get here, but I figure it's worth a try.

Up until a couple of weeks ago, FTP is working perfectly fine. Then, all of a sudden, every time I connect to the remote directory "/web", the folder is completely blank, even though the site is still running, etc. I tried using various FTP clients -- SmartFTP, FileZilla, WS_FTP -- but they all give me the same problem.

Below's the logging from WS_WTP:

Code:
Finding Host [domain] ...
Connecting to 83.244.130.92:21
Connected to 83.244.130.92:21 in 0.078125 seconds, Waiting for Server Response
220 ProFTPD 1.2.10 Server (ProFTPD) [83.244.130.92]
Host type (1): Automatic Detect
USER the4604dy
331 Password required for the4604dy.
PASS (hidden)
230 User the4604dy logged in.
SYST
215 UNIX Type: L8
Host type (2): Unix (Standard)
Sending "FEAT" command to determine what features this server supports.
FEAT
211-Features:
 MDTM
 REST STREAM
 SIZE
211 End
Finished interpreting "FEAT" response.
Sending the FEAT command is optional.  You can disable it in the site options of the profile.
PWD
257 "/" is current directory.
CWD /web
250 CWD command successfulPWD
257 "/web" is current directory.
TYPE A
200 Type set to A
PASV
227 Entering Passive Mode (83,244,130,92,176,135).
connecting data channel to 83.244.130.92:176,135(45191)
data channel connected to 83.244.130.92:176,135(45191)
LIST
150 Opening ASCII mode data connection for file list
transferred 0 bytes in < 0.001 seconds, 0.000 Bps ( 0.000 Bps), transfer succeeded.
226 Transfer complete.
Looking at the last couple of lines, it looks like WS_FTP thinks there's nothing there in that directory, receiving zero bytes. Does anyone have any ideas as to what's wrong?
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  #2  
Old February 18th, 2008, 03:37 PM
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Welcome to Dev Shed.

Have you checked other directories on the host? Maybe the host changed their directory structure.
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Old February 18th, 2008, 03:52 PM
Wilkins Wilkins is offline
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Quote:
Originally Posted by hiker
Welcome to Dev Shed.

Have you checked other directories on the host? Maybe the host changed their directory structure.

Thanks. I looked at the root, and everything looks the same. I see "web", "Private", etc.
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  #4  
Old February 18th, 2008, 04:27 PM
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does this occur from any computer connecting via FTP or just a single system?
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Old February 19th, 2008, 06:13 AM
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Quote:
Originally Posted by tj_nt
does this occur from any computer connecting via FTP or just a single system?

I've just tried on a friend's computer, and the problem is still there.

Does this mean there's something wrong with the host? I sent an e-mail inquiring about it to them last week to see if they knew anything about it, but I've received no response yet. I'll probably try to contact them again.
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  #6  
Old February 19th, 2008, 01:02 PM
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This has been resolved. A little bit of pestering, and my host finally got back to me saying it was a problem on their side. Everything's been resolved now. Thanks to everyone who tried to help!
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